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Radial Fulfillment Specialist, Fulfilment Services in Brownsburg, Indiana

Fulfillment Specialist, Fulfilment Services

Job Number: JO-2106-7220

Location: Indiana - Brownsburg

Employee Group: Regular

Shift: Swing

Travel: 0%

About Radial:

We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients’ promises become ours. Within our state-of-the-art distribution centers, we encourage associates to enjoy a great environment and place to work. We appreciate all that our associates strive to accomplish and in return, we offer competitive wages, excellent & comprehensive benefits and an opportunity for advancement.

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Job Summary:

Fulfillment Specialist position in a fulfillment center is a general labor position that reports to an Fulfillment Center Supervisor and/or Manager. Responsibilities include all vendor compliance duties including answering email dispositions, maintaining T-SKU logs, and working client VAS.

Knowledge, Skills and Abilities

Check and document the work of others according to established guidelines.

Associate will be entrusted with the quality and accuracy of the department.

Associate will use their understanding of e-commerce merchandise to create plans and make decisions with limited supervisor involvement.

Reconcile and report any audit discrepancies.

Proactively seek out improvements in processes.

Prepare and submit reports to track daily, weekly and monthly metrics as assigned.

Understand and maintain WMS and Command Center.

Ability to understand and work with RF equipment.

Support and maintain the company quality management system and programs.

Responsible for auditing no less than the prescribed percentage of inbound and outbound shipments daily.

Work overtime as deemed necessary by management.

Assist in the daily sanitation of assigned area to insure an efficient, safe and hazard free production environment.

Assist other members of the FC team, in any way possible, as determined by FC management and supervisors.

Meet or exceed company standards on attendance, punctuality, conduct, safety and security.

Flexibility to adapt to a changing environment and changes in procedures.

Good oral and written communication skills.

Good interpersonal interaction and social skills.

Good problem solving skills.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Must adhere to facility requirements regarding the handling of specific products and the reporting of illness. This includes personal hygiene standards, such as frequent hand washing, the storage of lunches / personal items, food in the work area and the wearing of clothes that are free from soil contaminants and holes.

Manhattan WMS experience preferred.

Physical Demands

While performing the duties of this job, the employee is regularly required to walk to and from warehouse and office sites. The employee frequently is required to stand for extended periods of time. The employee is occasionally required to sit for meetings and desk work. The employee must occasionally lift and/or move up to 35 pounds to aid operations. The employee must have good vision and hearing for verbal communication and forklift safety. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts (forklifts and packaging machinery). The noise level in the work environment is usually loud. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or equivalent; one to two years related experience and/or training in warehousing or distribution operations; or equivalent combination of education and experience.

Hours: Monday-Friday 4:00pm-12:30am. Must be available to work additional hours as needed.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.