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Radial Technology Lead in Brownsburg, Indiana

Technology Lead

Job Number: JO-2104-7029

Location: Indiana - Brownsburg

Employee Group: Regular

Shift: Day

Travel: 0%

Radial, Inc., a bpost group company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial's innovative solutions connect retailers and customers through advanced omnichannel technologies; intelligent payments and fraud protection; efficient fulfillment, supply chain services; and insightful customer care services – especially where high-value customer experiences are critical. We are flexible, scalable, and focused on our clients' business objectives.


  • Analyze, recommend and execute enhancements with all warehouse systems, fulfillment process flows and optimization opportunities.

  • Technology liaison between client and Radial internal technology teams.

  • Prioritize and manage multiple technology projects across WMS and OMS platforms.

  • Act as the point person for all System Modifications, including weekly conference calls, projects, and operations meetings

  • Oversee and train management how to correct all Ops system issues

  • Maintains a working knowledge and complies with all company policies and procedures.

  • Help with all system start-ups to ensure process is successful

  • Maintain and understand all reporting tools/DDA’s in all departments

  • Executive ad-hoc SQL reporting.

  • Strong understanding and knowledge of WMS/WES wave planning software

  • Strong Understanding of the TMS (Kewill)

  • Strong understanding of sorter control software (Pyramid/COFE)

  • Strong understanding of OMS platforms

  • SQL experience preferred

  • Ability to multi-task in a fast-paced environment

  • Strong communication and time management skills


  • Individual must have supervisory experience with multi shift operations

  • Should have experience in general utilizing sophisticated WMS and other automated systems and equipment including EDI, RF equipment

  • Experience in a high SKU, multi partner, fast pace environment

  • Advanced system knowledge

  • Excellent problem-solving skills with the ability to think on your feet, work independently, make decisions and take appropriate actions

  • Skilled at managing a team of individuals with differing levels of skill to enable them to achieve performance and quality standards

  • Lead by example

  • Training new associates and management

  • Provide coaching and feedback to hourly staff

  • Performs evaluations of hourly associates

    Preferred Qualifications:

  • At least three years of management/supervisory experience, preferably in a large, high volume fulfillment environment with demonstrated leadership qualities

  • Previous experience using WMS and OMS technology

  • Project management experience, interfacing with multiple teams and platforms

  • Excellent organizational skills and the ability to prioritize


Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.