Radial Technology Lead in Brownsburg, Indiana
Job Number: JO-2104-7029
Location: Indiana - Brownsburg
Employee Group: Regular
Radial, Inc., a bpost group company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial's innovative solutions connect retailers and customers through advanced omnichannel technologies; intelligent payments and fraud protection; efficient fulfillment, supply chain services; and insightful customer care services – especially where high-value customer experiences are critical. We are flexible, scalable, and focused on our clients' business objectives.
Analyze, recommend and execute enhancements with all warehouse systems, fulfillment process flows and optimization opportunities.
Technology liaison between client and Radial internal technology teams.
Prioritize and manage multiple technology projects across WMS and OMS platforms.
Act as the point person for all System Modifications, including weekly conference calls, projects, and operations meetings
Oversee and train management how to correct all Ops system issues
Maintains a working knowledge and complies with all company policies and procedures.
Help with all system start-ups to ensure process is successful
Maintain and understand all reporting tools/DDA’s in all departments
Executive ad-hoc SQL reporting.
Strong understanding and knowledge of WMS/WES wave planning software
Strong Understanding of the TMS (Kewill)
Strong understanding of sorter control software (Pyramid/COFE)
Strong understanding of OMS platforms
SQL experience preferred
Ability to multi-task in a fast-paced environment
Strong communication and time management skills
Individual must have supervisory experience with multi shift operations
Should have experience in general utilizing sophisticated WMS and other automated systems and equipment including EDI, RF equipment
Experience in a high SKU, multi partner, fast pace environment
Advanced system knowledge
Excellent problem-solving skills with the ability to think on your feet, work independently, make decisions and take appropriate actions
Skilled at managing a team of individuals with differing levels of skill to enable them to achieve performance and quality standards
Lead by example
Training new associates and management
Provide coaching and feedback to hourly staff
Performs evaluations of hourly associates
At least three years of management/supervisory experience, preferably in a large, high volume fulfillment environment with demonstrated leadership qualities
Previous experience using WMS and OMS technology
Project management experience, interfacing with multiple teams and platforms
Excellent organizational skills and the ability to prioritize
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
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