Job Information
Therma-Tru Doors Associate Technical Analyst in Butler, Indiana
Company Name
Therma-Tru
Overview
ABOUT THE JOB
In this role you willreview, analyze, and evaluate systems requirements based on the needs of a business user. Translate user requirements into technical specifications. Participate in the delivery of IT systems as a member of the IT Service Desk, and occasion project teams. Perform a variety of tasks under limited supervision. A certain degree of creativity is expected.
Responsibilities
YOUR ROLE:
Participates as a member of the IT Service Desk to maintain, analyze, and correct detected issues, and work with end users on a variety of items
Performs system testing to analyze results and perform error detection, and validation
Provide after-hours support service as part of an IT Service Desk on-call rotation
Develop appropriate knowledgebase articles, system configuration procedures, and end-user reference documentation as required
Maintain technical knowledge and skills as it relates to the company’s technologies
Working knowledge of the company’s security, controls, backup and business recovery capabilities
Relies on instructions and pre-established guidelines and schedules to perform the functions of the job, working under immediate supervision
Expected to seek guidance from others when needed, as well as provide feedback to help improve processes within the team or company
Responsible for own work as directed
Less than 10% travel required
Qualifications
BASIC QUALIFICATIONS:
2 - 7 years of corporate business experience
Business partnering skills, understanding of Manufacturing operations
Outstanding communication and relationship building skills
Ability to work effectively in a team and process-based environment
PREFERRED QUALIFICATIONS:
Strong and positive customer service attitude
Desire to become a “technical expert” in one or more technology platforms
Understanding of a manufacturing environment
Proven applied learning skills
Ability to solve problems and make decisions where necessary
Good communication and relationship building skills
Good planning and organizing capabilities
Ability to work effectively in a team and process-based environment
BENEFITS
All the Insurance coverage you’d expect like medical, dental, vision, life insurance, flexible spending accounts, wellness programs, 401Kall effective on your date of hire, and a bonus program
Scholarship program for children of employees
Annual merit and incentive programs
Charitable gift matching
Adoption Assistance
EMPLOYEE PERKS
Culture committed to work-life balance
Programs in place to support professional development and career growth
Associate Purchase Program on All Fortune Brands Products
Wear your jeans to work!
The opportunity to work for company that supports sustainability and uses recycled materials to produce their products!
Fortune Brands Doors & Security (Master Lock/Therma-Tru Doors) is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. Fortune Brands Doors & Security also prohibits harassment of applicants or employees based on any of these protected categories.
Candidates for positions with Fortune Brands Doors & Security must be able to present proof of identity and work eligibility post hire. Immigration visa sponsorship is not available for this position and accordingly this position is not appropriate for foreign students who will require sponsorship in the future, including assistance with an Optional Practical Training (OPT) F-1 extension.
To all recruitment agencies: Fortune Brands Doors & Security does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, our employees or any other company location. We are not responsible for any fees related to unsolicited resumes/CVs.
Need help finding the right job?
We can recommend jobs specifically for you!
Job ID2020-3577
Positions1
Job LocationsUS-IN-Butler