Stanley Acess Technologies Analyst in Fishers, Indiana
74119BRTitle:AnalystBusiness:US - SSS - CSS State/Country/Province:Indiana No. of Positions:1Job Description:
Stanley Black & Decker, an S&P 500 company, is an 11 billion dollar diversified global provider of hand tools, power tools, electronic security solutions, mechanical access solutions, engineered fastening systems, and more.
This opportunity resides within STANLEY Security, a global division of Stanley Black & Decker. At STANLEY Security we design, install, service, and monitor electronic security systems that integrate intrusion, fire, video surveillance, access control and monitoring applications. With today's most comprehensive line of products, services, and technologies, STANLEY Security is the electronic security system provider of choice for industrial, government, commercial, and national account customers such as schools, hospitals, retailers, financial institutions, airports and more.
The Business Data Analyst identifies best practices and develops actionable insights and recommendations regarding service operations for Stanley’s Electronic Security Business in North America. This is a position for an individual with a data driven mindset and a passion for operational excellence. The successful candidate will analyze data and business processes to inform leadership, customers, and identify opportunities for continuous improvement.
As Business Data Analyst, our ideal candidate will have strong analytical, critical thinking and problem-solving abilities. Must have strong written and verbal communication skills, with excellent presentation skills. A strong adaptability and capacity to work in a fast-paced environment is a must have!
This position reports to the Vice President of Service for the North American Electronic Security Business.
Role & Responsibilities:
Perform business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modeling, data mining.
Produce scheduled and ad hoc data and reports at a customer, department, and business level from multiple data sources.
Work alongside teams within the business or the management team to establish business needs and goals
Assist in implementing or developing systems to capture business operation information.
Define, Measure and report on key performance indicators for internal and external service level agreements.
Develop and document business practices to optimize performance and efficiency for internal and external customers.
Identify and report on results, performance trends, and patterns in data sets to the relevant members of the business.
2+ years of experience in organizational data flow and its use in management decision-making
Degree in accounting, finance, or business administration
2+ years of experience in a business or data analyst role
Experience with Astea, SAP, Five9, and Avaya technology platforms.
Knowledge using PowerBI, Excel, Business Objects, and other reporting tools.
Working in or supporting a service delivery organization.
Familiarity with relational database technologies.
Understanding of customer SLAs and least cost routing algorithms.
Requisition Number:74119BRFunction:Business Development City:FishersEEO Statement:All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.Featured Category on SBD Careers:OtherShow Virtual Roles:Virtual