Kelly Services Scrum Master in Fort Wayne, Indiana

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Scrum Master, Fort Wayne, IN—Can only sit in Fort Wayne

Kelly Services is seeking a Scrum Master for one of our top clients in Fort Wayne, IN.

Length: 3 Months (Contract W2)

Pay Rate: $70.00/hr. (W2)


This position will provide subject matter expertise and direction on complex projects/initiatives for his/her assigned area(s) of responsibility to ensure Scrum theory, practices, and rules are understood and enacted. The Scrum Master will support two or three scrum teams within a fast-paced application development environment while adhering to Scrum principles. S/he will lead complex large scale and/or enterprise-wide Agile programs and coordinate with various program support teams.


  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.

  • Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.

  • Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit for his/her assigned area(s) of responsibility.

  • Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for his/her assigned area(s) of responsibility.

  • Provides direction on complex assignments, projects, and/or initiatives to build and enhance the capability of his/her assigned area(s) of responsibility.

  • Leads multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinates information with other non-scrum teams involved in the project.

  • Practices and promotes company specialized Agile/Scrum delivery methodology including managing budget and schedules for assigned programs/projects.

  • Identifies dependencies and removes impediments to project progress, identifies areas of risk, and develops and implements complex mitigation plans.

  • Facilitates core Agile meetings with two or three teams (Sprint Planning, Daily Stand-up, Demo, Retrospective and Backlog refinement).

  • Develops metric reports on project status, budget, schedule, and Agile metrics such as velocity and cycle time.

  • Manages internal and external communication, improves transparency, and communicates information throughout the organization.

  • Leads collaboration sessions with internal clients on complex/large-scale projects to formulate creative and practical solutions to software challenges.

  • Interfaces and effectively communicates with business and technical resources.

  • Synchronizes with non-technical teams to deliver releases smoothly.

  • Identifies key cross-functional issues and project synergies; provides guidance with complex project issues.

  • Collaborates effectively with management and appropriate project stakeholders on issues and conflicts that impact time, cost, scope, quality and risk of assigned complex projects/programs.

  • Acts as a primary communication hub between the various functional departments and the software development team to foresee risks, formulate plans, and organize activities to ensure sprints are completed on time.

  • Contributes to the software development process improvement initiatives and associated documentation, and provides valuable guidance to peers based on process/product knowledge and scrum experience.

  • Ensures clear communication and organization of the team(s), along with maintaining the core scrum artifacts and facilitating the core scrum ceremonies.


  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.

  • Remains current in profession and industry trends.

  • Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes

  • Performs other duties as required.


  • 4 Year/Bachelor’s Degree or equivalent work experience (4 years of experience in lieu of Bachelors) in IT or related business field (Minimum Required)

  • 5 – 7+ Years of experience as a scrum master leading multiple software development project teams to deliver high-quality software solutions using Agile techniques (Required)


  • Travel Type: National Domestic

  • Travel Amount: up to 25%


  • Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.

  • Confident, comfortable communicator with strong written and verbal communication skills.

  • Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.


  • Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.

  • Works with mathematical concepts such as averages and/or variances.


  • Ability to analyze complex information and to evaluate the implications of a course of action or solution.

  • Ability to analyze information and to evaluate the implications of a course of action or solution.

  • Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.

  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Define problems, collect data, establish facts and draw valid conclusions.

  • Evaluate trends in data or information.


  • Ability to perform under stress in cases of emergency, critical or hazardous situations.

  • Ability to work with others in a team environment.

  • Demonstrated ability to identify and recommend processes improvements.

  • Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.

  • Demonstrates strong interpersonal skills with a collaborative style.

  • Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.

  • Finds common ground and can gain collaboration among senior/executive management, colleagues and peers; can influence outcomes without directing or commanding.

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Successfully completes regulatory and job training requirements.

  • Thorough understanding of multiple SDLC methodologies with an emphasis on Agile.

  • Experience managing multiple teams simultaneously in an Agile environment, including onsite and remote team members.

  • Experience managing product and sprint backlogs, and executing effectively and efficiently using Agile techniques such as Scrum or Kanban.

  • Ability to run sprint retrospectives and provide constructive feedback to teams regarding estimates, activities and process improvement.

  • Strong experience in managing custom software development projects/programs.


  • Scrum master certification (CSM) is required

  • Team coach certification (CTC) is preferred


  • Must be able to lift up to 25 lbs

  • While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle & feel & talk, hear & see.

  • The employee is occasionally required to stand, walk & reach with hands & arms.

  • Employee must be able to work more than 40 hrs per week.

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