Carter Lumber Window and Door Service Technician in Fort Wayne, Indiana

Window and Door Service Technician

  • Fort Wayne, IN

  • Full Time

  • Window & Door Repair

  • Experienced


Come join one of the fastest growing companies in the building materials industry. Carter Lumber is a billion-dollar lumber and building materials retailer with 145 locations across 12 states. We're looking for experienced window and door service technicians to service our rapidly growing window and door business that will cover the Fort Wayne, IN and Indianapolis, IN market. This is the start of a long and stable career with an amazing company for those joining our family.

Our buying power and size gives us a leg-up on the competition and allows us to form rock-solid relationships with the nation's largest window manufacturers: Andersen, Pella, and Jeld-Wen. We've been partners with these companies for years and their training and support of our technicians is unparalleled. With the support of Carter Lumber and our vendors, our window service technicians are never going it alone.

A Carter Lumber Window Service Technician will perform various repairs to windows and doors under warranty. Knowledge of windows including installation will be vital in this position’s success as well as, a strong commitment to customer service. This position will service the Fort Wayne and Indianapolis, IN areas. A strong belief in the mission and goals of the company are necessary to this position.


  • Previous experience installing and repairing windows and doors

  • Strong knowledge of building materials and tools

  • Possess a strong work ethic and the ability to work under time constraints

  • Possess strong math skills

  • Ability to follow directions both written and verbal

  • Ability to analyze and solve problems


  • Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done.

  • Repairs assigned warranty products using the appropriate tools.

  • Conducts window and/or door performance tests.

  • Create and supports a safe work environment on the job site to protect the interest of the company at all times.

  • Ensures that customers are treated with the utmost respect and given the highest quality of workmanship.

  • This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.

  • Responsible for acquiring the training needed to repair the product safely and efficiently.

  • Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.

Benefits Provided (for full-time employees):

  • Medical Insurance

  • Vision Insurance

  • Dental Insurance

  • Disability Insurance

  • Life Insurance

  • Employer-matching 401(k) Plan