Covance Senior Proposal Associate in Greenfield, Indiana
Our Story: Covance is now part of LabCorp. LabCorp, an S&P 500 company, is a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions, brings innovative medicines to patients faster and uses technology to improve the delivery of care. LabCorp reported net revenues of over $10 billion in 2017.
Our Mission: To improve health and improve lives
Our Vision: To strive for operational and service excellence through a relentless focus on People, Process and Clients.
Role Overview: In this role as a Senior Proposal Associate, you will be working within our Chemistry solutions team to support our CMC service line, while also being crossed trained to work across our other teams - BIOA, metabolism, CPS, Safety etc. In this role you will be working together with our sales and lab teams to gather information for the costing/pricing information needed for our proposals.
This role can be remotely based anywhere in the US, UK or Bulgaria.
Supports or manages all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for opportunities as assigned (CMC and Bioanalytical proposals)
Responsible for managing opportunities of low to medium complexity
Shadow and/or assist more senior colleagues on opportunities of medium to high complexity
Responsible for managing some transactional clients
Analyzes RFI and/or Request for Proposal (RFP) documents to assist in identifying missing information for budget, proposal and/or RFI response preparation, with support. Supports follow-up with appropriate contact for additional information as required.
Identifies and resolves issues around client enquiry requirements and Covance capabilities with support
Shadow or manage strategic and operational calls related to the opportunity
Works across the organization in matrix environment across multiple time-zones and locations to support the process and complete deliverables
Prepares standard documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines, with minimal supervision
Administratively supports facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.) as needed
Is responsible for timely delivery of assigned deliverables
Escalates issues/challenges to Manager for advice on resolution
Performs timely and accurate data entry into departmental and/or corporate databases/systems as directed
Support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings
Develops appropriate knowledge of the technical and regulatory environments
Contributes to assigned process improvement initiatives and supports implementation
Contribute to assigned client relationship improvement activities and implementation
Perform quality control activities per the appropriate process/requirements
Support hosting sales-focused inbound client visits
Expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process
Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.
Bachelor’s degree required in related field or equivalent work experience
Minimum 3 years
Scientific/technical knowledge or previous proposal experience for CMC and Bioanalytical is a plus
Applicable minimum years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties
Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is a plus
Demonstrated text editing and writing skills (based on business unit and/or team expectations)
Demonstrated ability to plan, multi-task and prioritize
Demonstrated teamwork, communication (written and verbal), and organizational skills
Proven ability to work independently
Ability to work to deadlines
Strong analytical skills
Ability to communicate appropriately and effectively with internal stakeholders, clients and Covance senior management
Positive attitude and sense of urgency
Possesses an ability and willingness to work across Covance Business Units
Ability to work irregular and/or extended hours as needed to meet the client’s proposal deadline.
Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.
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