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Salesforce.com, Inc Change Manager, Partner & Enablement Technology in Indianapolis, Indiana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance and Operations

Job Details

Partner & Enablement Technology at Salesforce builds and supports tools and processes that drive Partner and customer success. The team is looking for a Partner Technology Change Manager to lead implementation of its new solutions. The Partner Technology Change Manager will collaborate with cross-functional teams at Salesforce to deliver amazing change management programs, ensuring that technology solutions roll out in a successful and sustainable way.

In this position you will execute the strategy that makes complex change easy for our stakeholders. You will conduct impacts analyses to help develop and execute the change management strategy and plans, working with project teams and business partners who are eager to make change happen. Your change plans will guide our business partners to achieve operational success and drive adoption for end users. Key to this role, is your ability to build relationships, apply critical thinking and take the initiative to drive results. As a successful Change Manager, you will use influence and innovation to maximize adoption and ensure a positive end user experience for changes impacting people, process, and technology.

Responsibilities

  • Creating or significantly contributing to Partner technology implementation strategies and plans, including training and communications

  • Developing impact analyses to establish the complexity of the change

  • Collaborating with project teams to ensure the successful execution of the end-to-end Partner technology strategy

  • Planning and executing partner engagement strategy - Understand the value propositions and become the subject matter expert on new Partner technologies. Share value messaging and best practices with Partner facing roles. E.g. Partner Account Managers

  • Proactively identifying and implementing improvements to the change management strategy & methodology

  • Building executive presentations and identifying risks and issues relating to the change management work

  • Driving numerous workstreams across cross-functional areas where there is no direct reporting structure to ensure a cohesive execution of end-to-end change strategy

Required Skills

  • 5+ years applying change management principles, methodologies and tools for implementing CRM, ERP or SFA software for large scale organization

  • Experience developing Sales or Partner readiness programs, training or partner engagement

  • A highly organized, energetic, and creative change professional

  • Ability to handle ambiguity and can be flexible in their approach

  • Strong analytical and problem solving skills

  • Excellent written and verbal communication skills with outstanding attention to detail

  • An amazing communicator, who has presence and impact and can simplify messaging/incorporate storytelling

  • Bachelor's Degree required

Desired Skills:

  • Experience with Salesforce CRM

  • Change management certification or designation

  • Great interpersonal skills that span across various cultures and professional backgrounds

  • Knowledge of Salesforce Partner ecosystem and business models

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.

Salesforce welcomes all.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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