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Fiserv Client Support Level II Rep III in Indianapolis, Indiana

Position Description

  • What does a great Client Support Level II Rep III do?

  • Work closely with key clients to understand their needs

  • Work with internal stakeholders to implement new projects and ensure all client needs are taken care of (quarterback for client)

  • Understand financial forecasting with ability to communicate variances; responsible for base revenue and working with others to grow business

  • Able to work with multiple clients spanning the U.S.

  • As a Service Executive II, you can look forward to learning and understanding multiple clients from different industries while learning multiple business communication avenues within Output Solutions

Basic Qualifications for Consideration :

  • Requires ability to communicate concerns and expectations in a concise manner, both written and verbal

  • Requires good organizational skills, ability to multi-task and maintain an even-handed approach with clients and internal contacts while working with continually changing tasks in a fast-paced environment.

  • Excellent PC skills with detailed use of Word, Excel and PowerPoint a must.

Preferred Skills, Experience, and Education: Required High School diploma or equivalent

  • Required Client Service experience

  • Preferred knowledge of financial forecasting and budgeting, but not required

Travel required : 10% - 20% Percentage/frequency of travel

Who We Are:

Output Solutions at Fiserv delivers business critical communications to financial institutions, health and property / casualty insurance providers, billers, retailers, travel and entertainment companies and advertising agencies nationwide. With solutions including transactional document production and delivery, card manufacturing and personalization, direct marketing services, and e-Presentment we help our clients streamline operations to contain costs, while building customer loyalty and generating incremental revenue.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

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