Fiserv Client Support Level II Rep III in Indianapolis, Indiana
What does a great Client Support Level II Rep III do?
Work closely with key clients to understand their needs
Work with internal stakeholders to implement new projects and ensure all client needs are taken care of (quarterback for client)
Understand financial forecasting with ability to communicate variances; responsible for base revenue and working with others to grow business
Able to work with multiple clients spanning the U.S.
As a Service Executive II, you can look forward to learning and understanding multiple clients from different industries while learning multiple business communication avenues within Output Solutions
Basic Qualifications for Consideration :
Requires ability to communicate concerns and expectations in a concise manner, both written and verbal
Requires good organizational skills, ability to multi-task and maintain an even-handed approach with clients and internal contacts while working with continually changing tasks in a fast-paced environment.
Excellent PC skills with detailed use of Word, Excel and PowerPoint a must.
Preferred Skills, Experience, and Education: Required High School diploma or equivalent
Required Client Service experience
Preferred knowledge of financial forecasting and budgeting, but not required
Travel required : 10% - 20% Percentage/frequency of travel
Who We Are:
Output Solutions at Fiserv delivers business critical communications to financial institutions, health and property / casualty insurance providers, billers, retailers, travel and entertainment companies and advertising agencies nationwide. With solutions including transactional document production and delivery, card manufacturing and personalization, direct marketing services, and e-Presentment we help our clients streamline operations to contain costs, while building customer loyalty and generating incremental revenue.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.
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