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Humana Clinical Analytics and Trend Program Manager in Indianapolis, Indiana

Description

The Clinical Strategy and Practice Lead builds strategies for development, engagement, best clinical practices and processes for clinical community within the enterprise. The Clinical Strategy and Practice Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

The Clinical Analytics & Trend Program Manager role designs, communicates, and implements an operational roadmap for completing high value trend projects and investigations. This leader monitors progress and performance against the project plan; takes action to resolve operational problems and minimize delays. Identifies, develops, and gathers the resources to complete the project. This person will communicate with other operational areas in the organization to secure specialized resources and contributions for the project. Conducts meetings and prepare reports to communicate the status of the project. Sets priorities, allocates tasks, and coordinates project staff to meet project targets and milestones. Requires cross-departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department. The Program Mgr. will also use their skills to assist with data assimilation and visualization Utilize to develop and articulate trend objectives.

Key Responsibilities

  • Demonstrated ability to work across multiple initiatives and deadlines with attention to detail

  • Proactively develops projects plans, schedules and coordinates meetings and captures notes and follow ups

  • Ability to work across departments to facilitate collaboration

  • Proactively hold multiple stakeholders accountable to goals and timelines

  • Comfortable supporting several ECOM & leaders to manage deliverables across high cost conditions as directed

  • Experienced working with clinical data & industry insights to improve member outcomes

  • Responsible for the identification of unanticipated obstacles that impede the delivery of initiatives that will improve outcomes

  • Ability to leverage industry research that enhances our decision making.

  • Support the ECOM leadership team with Program management & Pipeline trend management efforts

  • Work with various Humana leaders and stakeholders in a matrixed environment to deliver outcomes.

  • Lean into ambiguity; ask probing questions to make informed decisions

  • Exhibit high character, honesty, and strong emotional intelligence

  • Facilitate and lead meetings internally and externally to advance initiatives

  • Collaborate with associates in Clinical Strategy and the Clinical Product Organization as needed

Role Essentials

  • Bachelor's degree

  • Minimum 2 years working in healthcare or a related industry

  • 3+ years in a role working directly with data and analytics

  • Strong business acumen and communication skills

  • Program /Project Management Experience

  • Excellent knowledge of Microsoft Office applications, including Word, PowerPoint, and Excel

  • Ability to see the big picture to identify the appropriate steps to achieve the desired business outcome

  • Experience working with cross functions teams while ensuring accountability

Role Desirables

  • MBA or Advanced degree in business or public health

  • Healthcare market, payer, or provider business experience

  • Advanced Excel experience with formulas and or manipulating large data tables

  • Knowledge of Humana's clinical, business, analytic resource and policy levers

  • Knowledge of Humana stakeholders, and decision makers

  • Clinical Trend Experience

  • Six Sigma or PMP certification

  • Knowledge of SAS and SQL

Additional Information

Working in the state of Arizona must comply with the Tobacco Free Hiring Policy and upon offer will be subjected to nicotine testing as part of a 10-panel drug test

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will have a set of interview questions and you will provide recorded video responses to each question. You should anticipate this interview to take about 15 - 20 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

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