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Wolters Kluwer Content Management Consultant - Clinical Decision Support Pharmacist in Indianapolis, Indiana


Pharmacist who anticipates in the development and maintenance of detailed and specialized embedded dosing content to support proprietary drug dosing and drug orders databases. Utilizes critically reviewed evidence as well as clinical and informatics expertise to create relevant, clinically meaningful data used at the point of care. Conducts peer review of developed content. Participates in addressing new and existing customer questions and issue resolution.

LOCATION: Indianapolis IN


  • Represents WKH-Clinical Solutions in a positive, professional, and customer-focused manner. Treats fellow employees and customers in a fair, honest, responsive, and results-oriented manner.

  • Applies practical clinical experience when evaluating and interpreting scientific literature and other evidence.

  • Couples clinical experience with synthesis of evidence to determine appropriate, meaningful inclusion of new information in dosing- and drug orders-related clinical decision support databases.

  • Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy as well as disease/condition and patient-specific variables. 5. Responsible for creating and revising high quality clinical drug data consistent with the format and structure of the databases.

  • Participates/collaborates in the transformation and/or review of content transformed between referential sources and defined content structures for embedded datasets.

  • Incorporates unique and enriching international content into database with the objective of making WKH-CDI content a global industry leader.

  • Submits work for collaborative peer review and responds appropriately to comments and criticisms. As a member of the team, critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers. Understands the use of the data by customers and factors this awareness into decisions. Identifies and corrects omissions or errors in the content.

  • Anticipates problems or issues and identifies creative ways to solve problems or mitigate risks.

  • Clearly articulates WKH policies and processes, consistently applying both to clinical content creation. Adheres to policy when making content decisions or advising on implementation of created content.

  • Consistently meets individual and team productivity goals in a prioritized manner, following established workflow guidelines.

  • Maintains currency in practice domain as well as industry knowledge via reading, attendance at professional meetings/educational conferences, and other continuing education activities. Develops and maintains professional relationships.

  • When requested, shares information and expertise with colleagues at all levels of the organization.

  • Participates in the process of new product development or enhancements. Provides input for product design from a clinical perspective.

  • Participates in the design and enhancement of tools used to manage content.

  • Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into the database.

  • Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding content. Understands the needs and expectations of the assessment and validation of client problem. Ensures quality responses (written and verbal) to customer inquiries.

  • Performs other duties as assigned by supervisor.



  • PharmD or MS in a clinical/healthcare focus (preferred) or,

  • BS Pharm with significant clinical practice experience or specialization (required)


  • A minimum of 3 years of clinical pharmacy practice experience (required)

  • A minimum of 3 years using a pharmacy ordering system or electronic medical record equipped with embedded clinical decision support tools for drug screening (required)

  • Direct experience in pharmacy informatics, dealing with alert analytics or participating on cross-functional teams evaluating clinical decision support implementation and use (preferred)

  • Pharmacy practice or informatics residency (preferred)

  • Pharmacy License in good standing from any U.S. State (required)

  • Solid knowledge of clinical content/area of responsibility

  • Computer literacy in Microsoft Word (required), Microsoft Excel (required), Microsoft Outlook (required), Microsoft Access (preferred)

  • Proficiency in primary and secondary literature evaluation

Other Knowledge, Skills, and Abilities:

  • Ability to make independent, clinically appropriate decisions

  • Strong critical thinking and complex problem-solving skills

  • Ability to work in a highly collaborative environment

  • Proficiency in written and verbal communication skills

  • Ability to adapt work habits and skills to changing content development priorities

  • Ability to adapt to changing work environments including, but not limited to, working remotely using online collaboration tools and use of internal tools via VPN when necessary

  • Enthusiasm for practicing in a data-heavy, highly technical career field.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.