Oracle Deal Desk Analyst in Indianapolis, Indiana
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Tier 1 Sales Advisory Role SA
This role is a Tier 1 Sales Advisory Role (T1 SA) in North America for one or more lines of business including Software License, Cloud and Hardware sales. A T1 SA will be responsible as an advisor to Sales Management. T1SA will work closely with Sales to structure transactions and coaching Sales through each step of the internal deal process through deal closure. The T1 SA will approve transactions on behalf of North America Senior Sales Management based on strategic direction. The T1SA should be prepared to provide on-going training for Sales in the areas of internal Deal Management and Oracle Policy. The role will also include some customer facing activity assisting sales in explaining Oracle s agreements, policies and practices to customers. Team members can expect to work with high volume activity and on multiple transactions concurrently.
Requires knowledge of Oracle internal business procedures (contracting process, business practices) and a good understanding of general business strategy, finance and legal issues. High level, proactive thinking, ability to manage virtual teams, review and develop financial analysis, ability to negotiate are required skills. Must be able to interface with customers. Ability to manage change, experience with License sales and Cloud sales at Oracle and ability to present to senior executives, both internal and external preferred. Need for highly developed communication skills both written and oral. 5 plus years of relevant business experience desired. Advanced degree (Legal, Accounting or MBA) highly desirable.
Provide deal strategy, structuring, review and Oracle business policy advice to sales in a broadly assigned territory in an effort to maximize current and future revenue and remain within an acceptable risk profile for Oracle;
Be responsible for ensuring non-standard requests received from Sales are communicated clearly, accurately and adequate justification is provided in the Deal Approval System;
Approve non-standard terms on behalf of Senior North America Sales Management;
Manage escalation of complex non-standard terms to Tier 1Complex Negotiations and/or Strategic Transactions, shared services groups and Office of the CEO;
Provide project management for transactions across Oracle s Opportunity to Order process flow;
Ensure Sales follows required steps in deal process in a timely manner;
Understand operational risk and maintain alliances with different groups who are required to review and comment on risk associated with non-standard deal terms in order to advise Sales;
Develop and deliver communications and training to Sales in policies and best practices deal process management;
Discuss and explain Oracle s agreements, policies and processes to customers at Sales request;
Assist Deal Mgt and Sales in understand customers non-standard requirements;
Assist in discussions with customers or with preparing Sales for customer negotiations;
Identifying changes to improve process;
Work on project teams who are improving process flow and deal velocity across Oracle.
Job: *Business Operations
Title: Deal Desk Analyst
Location: United States
Requisition ID: 190000FI