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American Structurepoint Desktop Support Technician in Indianapolis, Indiana

As a Desktop Support Technician at American Structurepoint, you will be a part of a team that supports the company’s technology needs. Our team thrives on creating the best experience for our team members and constantly implementing solid technology solutions to give our company a competitive advantage.

  • Work with a small team to understand our business initiatives and provide a deep layer of support with our current information technology systems

  • Contribute to our evolution and growth by sharing key knowledge with the internal team

  • Provide daily support on incoming tickets and phone calls with a smile

  • Innovate, create, make decisions and problem solve on a daily basis to push company growth and better support the growth of the company

About You:

  • You like to move fast with precision

  • You like to create, innovate, and problem solve

  • You are very charismatic and love dealing with team members

  • People have mentioned that you have a great personality

  • Your communication skills are one of your top strengths

  • You can communicate technology in “layman’s terms”

  • You thrive under pressure

About Us:

  • We love to constantly learn

  • We get things done

  • We implement solutions that continuously work

  • We like to be challenged

  • We enjoy solving issues

  • We embrace growth and dislike a static environment

  • We enjoy working in a team environment and pushing collabortation

  • We like to have fun

  • 2+ years in a support position

  • Passion for customer service

  • Creates an enjoyable, professional experience with all team members

  • Handles issues with a logical thought process

  • Detail oriented

  • Strong organizational skills

  • Proven innovator

  • Leadership skills

  • Supplies solutions that behave predictably and can be supported by others

  • Deep knowledge of Windows 10

  • Looks at long-range solution instead of short-term “patch”

  • Networking Skills

  • Knowledge of DHCP, DNS, and Active Directory

ID: 2021-1537

External Company URL:

Street: 9025 River Road