Anthem, Inc. Director Coordination of Benefits Program Management & Governance in Indianapolis, Indiana
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.
The Director Coordination of Benefits Program Management & Governance coordinates, directs and manages operational areas of Finance. Leads and participates in committees and projects that are enterprise-wide in scope. Acts as project sponsor.
Primary duties may include, but are not limited to:
Counsels senior management on enterprise-wide policies and strategies.
Represents the company in legal matters and testifies as needed.
Develops and implements vision, strategies, and tactics to maximize the department’s effectiveness while minimizing costs.
Ensures internal controls are appropriate and develops policies and procedures and ensures compliance with government regulations.
Works with other areas for solutions to complex problems and participates in critical interactions with both internal and external customers.
Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Director will oversee the Coordination of Benefits (COB) Program Integrity Program Management & Governance Team.
Oversees program governance including expansion of current governance scope across all lines of business
Leads the intake, assignment & resolution of internal and external customer inquiries/issues
Partners and influences multiple level of leaders in our Health plan, sales/account management and other key operational partnered areas
Supports team conducting research to support issue resolution & process improvement
Identifies opportunities for small & large scale improvements to align with COB vision, mission and blue chips
Provides support and planning for new market implementation & migrations
Aligns to team and Anthem culture of diversity, inclusion and accountability
Requires 8+ years’ experience with operations, financial reporting and analysis, audit guidelines, budgeting and multi-state operations and processes; experience with complex business environments including multiple entity and highly automated situations; 5 years management experience; or any combination of education and experience which would provide an equivalent background.
Experience managing complex programs and projects
Experience with process improvement
Experience with issue resolution and management
Coordination of Benefits experience preferred.
Experience preparing and delivering materials to multiple levels of the organization
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.
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