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Community Health Network Director Oncology Access Solutions in Indianapolis, Indiana

Director Oncology Access Solutions

Job Ref

2104253

Category

Professional & Business Support

Job Family

Healthcare Administration

Department

Oncology Product Line

Schedule

Full-time

Facility

Cancer Center North

7979 Shadeland Ave

Indianapolis, IN 46250

United States

Shift

Day Job

Hours

M-F, 8-5

Job Location

The Director Oncology Access Solutions position is located in Indianapolis, IN.

Job Duties

The Director of Oncology Access Solutions will partner with multi-specialty disease groups to develop and champion innovative solutions that meet the needs of the various patient populations, ensuring timely access to care, records receipt and financial resources. Aligned with the network Access & Revenue Cycle functions, the director is responsible for the centralized new patient intake center and leads a team of managers and staff who support the registration and access functions in each of the cancer centers. This role serves as a leader, innovator, and change agent, pushing the boundaries of current access solutions and evolving ways in which patient needs are met (phone, chat, digital). Ensuring timely access to care across the medical, surgical, and radiation oncology specialties, this role ensures the necessary systems, processes, and resources are available to ensure “exceptional care, simply delivered” across a complex, multi-disciplinary care delivery system.

Experience

  • Minimum of three (3) years of leadership experience advancing access in oncology.

  • Experience implementing innovative technology to produce results.

  • Experience using process improvement tools to hardwire efficient processes.

  • Demonstrated leadership, program planning and implementation experience.

Education

Bachelor’s degree required; Master’s preferred. Extensive, relevant experience may be considered in lieu of degree.

Skills

  • Understanding of external/internal customer’s needs.

  • Strong analytical and critical thinking skills, as well as written and verbal communication skills including composition, presentation and data display.

  • Must possess exceptional organizational skills to manage multiple projects, build relationships, influence, and support team building among physicians and administrators.

  • Demonstrated ability to connect present activities to the achievement of an overall strategic vision (visionary thinking).

  • An understanding of systems and the ability to apply systems thinking when solving problems

  • Computer and information management skills, research skills, and the ability to develop proficiency in the use of a technology.

  • Skilled in the ability to overcome barriers to improvement and resistance to change.

Keywords

Director, Access, Project Management

Additional Information

Community Health Network embraces a servant leadership philosophy by putting the needs of patients, employees, and the community above our own. We strongly believe to provide exceptional healthcare services we need exceptional leaders. A Community leader humbly puts the needs of others first and provides focus and direction to those they have the privilege of leading. They demonstrate compassion in all interactions and are deeply invested in the growth and development of others.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

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