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Internal Revenue Service FACILITY MANAGEMENT AND SECURITY ASSISTANT (FMSS ASSISTANT) in Indianapolis, Indiana

Summary

WHAT IS THE FACILITIES MANAGEMENT AND SECURITY DIVISION? FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION customers are IRS employees. FMSS identifies and delivers value-added, cost efficient, shared service solutions, that facilitate the success of the IRS mission.See Other Information for Locations

Responsibilities

WHAT DOES AFACILITIES MANAGEMENT AND SECURITY ASSISTANT DO? As a Facilities Management and Security Assistant (FMSS)you will perform technical work in support of managers and/or program specialists in the administration of assigned major programs by compiling and researching information (i.e. customer requirements), processing procurement requests, and performing one or more paraprofessional tasks in the program areas of FMSS, including space and building management, safety, security, access controls, system testing, personal property management, and other related programs.

As aFacilities Management& Security Assistantyou will: Review procedures, work provided by contractors, customer requirements, and work requests to assure they meet requirements and are complete, clear, and understandable.

Review information provided by the Employee Resource Center (ERC), contractors, customers, FMSS staff, and from financial and workload reports to eliminate redundant requirements, clarify organizational and funding responsibilities, verify time frames, and explain FMSS processes to customers in other work areas,.

Collect information regarding timeliness, cost and quality of service delivery. Identifies products and services with excessive cycle times, low customer satisfaction rates, and costs exceeding projections and assists the assigned manager and/or specialist in preparing procedural changes and explaining them to other FMSS staff and to customers.

Assist with performing tasks for various program areas such as project implantation, inventory controls, personal property management, motor vehicle program.

Assist with implementation and administration of various security program components, which could include such functions as Identification Media, Access Control Systems, Alarm Monitoring Systems, CCTV systems; participates in official security reviews and assessments and report preparation; maintains database and documents used to track and monitor security information; assists with emergency preparedness activities; and serves as a first responder during incidents.

Monitor and evaluates the effectiveness of products and services provided to customers from several IRS operating divisions located in assigned campus and/or posts-of-duty. Where contractors provide products and services, monitors contractor performance, timeliness and compliance with the contract. Prepares written reports, memoranda, and charts showing results and recommendations.

Prepare time schedules for employee access to IRS space. Reviews ID Media inventories and maintains building access lists. Creates security items such as Physical Access Control cards, pocket commissions, parking passes, runs and verifies reports utilizing the automated ID Media and other security systems. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.

Requirements

Conditions of Employment

Refer to Other Information

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Must be a U.S. Citizen or National

IRS Employees with Career or Career Conditional Appointments

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Qualifications

You must meet the following requirements by the closing date of this announcement.GS-5 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 in the Federal service. Specialized experience for this position includes: Knowledge of programs and operations sufficient to resolve recurring problems in clerical procedures within the assigned organization; Experience assisting others in resolving customer requests for routine services; Skill in operating a variety of office automation equipment to enter data in various automated systems; Knowledge of grammar, spelling, punctuation and commonly used formats and terminology and the ability to meet and deal courteously and tactfully with customers.ORYou may substitute education for specialized experience as follows: ­­­­­­­­­­­­­­­­­­A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

GS-6 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 in the Federal service. Specialized experience for this position includes: Experience resolving problems within the assigned organization; knowledge of physical security program concepts, practices, standards, policies, and procedures taking action, to assist in resolving customers request for routine services; Experience applying technical rules, guidelines, regulations and precedents applicable to the provision of facilities services; Skill in meeting and dealing effectively with others to accomplish work assignments, clarify requirements and verify completion; Experience using knowledge of Personal Identity Verification-Homeland Security Presidential Directive-12 (PIV/HSPD-12) and physical security controls; skill in operating a variety of office automation equipment to enter data in various automated systems; Experience using and/or applying appropriate grammar, spelling, punctuation and commonly used formats and terminology.

GS-7 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 in the Federal service. Specialized experience for this position includes: Experience resolving technical problems within the assigned organization; knowledge of physical security program concepts, practices, standards, policies, and procedures taking action, to assist in resolving customers request for services; Experience applying technical rules, guidelines, regulations and precedents applicable to the provision of facilities services; Working knowledge of theories, techniques and methodologies to determine the effectiveness of program operations; Oral and written communications skills to acknowledge requests, clarify requirements, explain procedures and; skill in meeting and dealing effectively with others; Experience with Personal Identity Verification-Homeland Security Presidential Directive-12 (PIV/HSPD-12) and physical security controls; Experience working with office automation to enter data in various automated systems, such as, electronic access, control systems and HR Connect updates for employee clearances, and reassignments; Experience using and/or applying appropriate grammar, spelling, punctuation and commonly used formats and terminology. For Grades 5: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Education

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Additional Information

Other Information:

One (1) Position is located in Facilities Management & Security Services, Office of the Deputy Director, FMSS Section E, at 575 N Pennsylvania, Indianapolis, IN (IN0133)

POSITION DESCRIPTIONS: GS05: 98205, GS06: 98204, GS07: 98150A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspxCONDITIONS OF EMPLOYMENT: We may select from this announcement or any other source to fill one or more vacancies.

This is a bargaining unit position.

Alternative work schedule, staggered work hours or telework may be available.

Must meet IRS telework eligibility requirements

Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.

Relocation paid: NO

Obtain and use a Government-issued charge card for Business-related travel.

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