Neopost USA, Inc Field Service Tech in Indianapolis, Indiana
ABOUT QUADIENTQuadient is the driving force behind the world's most meaningful customer experiences. We simplify the connections between people and what matters through four key solution areas: Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions.We're trusted by hundreds of thousands of customers around the world to help them create personalized interactions and make meaningful connections.Quadient. Because Connections Matter.Quadient has an immediate opening for a Field Service Technician. Technicians are responsible for installation, integration, training and repair of Quadient's innovative software and hardware solutions.As a Field Service Technician you will enjoy a highly competitive salary as well as complete benefits and excellent opportunities for advancement and professional growth in a dynamic, Customer Communications Management industry leading company.Requirements:* Ability to communicate and interact effectively in a customer centric organization. Ability to multi task and prioritize with a positive customer experience vision.* Ability to handle urgent diagnosis, repair and customer relations when systems are not performing.* Strong written, verbal and communication skills.* Strong and effective decision-making skills necessary to prioritize workload.* Strong MS Office skills (Word, Excel, Outlook).* Proven experience and proficiency with electro-mechanical diagnostic and repair tools and test equipment.* Knowledge of PC hardware, premise and cloud software systems.* A + Certification desirable.* Ability to install and troubleshoot equipment and solo lift up to 50 lbs/dual lift up to 150 lbs.Quadient actively seeks candidates who embrace the following qualities:* Empowerment -- embrace and drive change* Passion -- determined to drive customer success* Inspiration -- lead by example and constantly innovate* Community -- collaborate like crazyWhat We Offer You:* Company subsidized Medical, Dental, and Vision Insurance* 401(k) Retirement Plans --Company Match Offered* Life and Disability Insurance --Company Sponsored* Paid Vacation, Sick Leave, and 11 Company Holidays* Career and Leadership Development* Tuition Reimbursement Program* Veteran Programs* Company Sponsored Diversity GroupsThis role does not qualify for relocation or sponsorship.For consideration, please submit your resume on lineDisclaimerThe above statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Quadient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.Employer's Job# 5000645245906Please visit job URL for more information about this opening and to view EOE statement.