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Job Information, Inc Global Credit Senior Analyst in Indianapolis, Indiana

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Job Category

Finance and Operations

Job Details

Global Credit Senior Analyst- Treasury & Finance Operations

About Salesforce: is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style.

Job Description:

The role of a Sr. Global Credit Analyst is to analyze customers’ financial data to ensure the proper valuation of default and collections risk. This position is vital for Salesforce to ensure proper credit evaluation is given to new customers and reduce the potential for uncollectible accounts from the AR by placing them with third party agencies for recovery. This position partners with sales leaders , internal finance and legal stakeholders and senior leadership to assist in supporting deal conversion.

This role requires an individual’s ability to provide sound judgement under potential tense situations and ensure the ability to provide timely communication of Credit concerns as they arise to Credit Management and Sales. Individuals should also have a working understanding of SOX controls and maintaining proper security controls in relation to financial data.


  • Determines and develops approaches to risk (default and collections) both at a customer and portfolio level through financial analysis and credit review

  • Manages credit risk portfolio for defined business or country

  • Solves a broad range of credit and process problems of varying scope and complexity

  • Independently interacts/negotiates with customer management

  • Collaborates with Collections, Sales and Revenue Operations teams to solve complex and high impact credit issues

  • Daily management of credit case and approval queue

  • Working on credit enhancement projects to better support business needs

  • Initiates data analyses that enables Management to gain new insight over time into operations and problem solving.

  • Provides administrative support to Senior finance leadership

Desired Skills and Experience:

  • Bachelors degree or equivalent combination of education and experience

  • 2-3 years working in a finance role, prior credit experience is a plus

  • Prior experience with SOX controls an asset

  • Ability to review and analyze financial documents and provide recommendations

  • Good customer relationship skills to manage a variety of customer interactions

  • Negotiation experience with all levels at both external customers as well as with Sales

  • Ability to think, act and work critically and independently.

  • Process and project management experience

  • Excellent communication (written and verbal) skills

  • Ability to understand broad concepts and translate them into workable solutions.

  • Intermediate to Advanced knowledge of Excel

  • Thrives when multi-tasking and work best in a dynamic, fast-paced environment

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. at and at are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. at and at do not accept unsolicited headhunter and agency resumes. at and at will not pay any third-party agency or company that does not have a signed agreement with at or

Salesforce welcomes all.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.