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American Express Global Inclusion & Diversity Manager - Colleague Experience Group in Indianapolis, Indiana


The Global Inclusion & Diversity Manager will have the opportunity to drive strategic initiatives that further a culture of inclusion and belonging. The Manager will design and build best in class inclusion and diversity learning solutions that align to enterprise I&D priorities. The Manager will also lead efforts to integrate I&D into existing learning and development programs. This individual will be adept at strategic forward thinking, utilizing data to inform solutions, problem solving, relationship management and collaboration.


  • Lead the development and execution of the inclusion and diversity learning strategy to build skills and capabilities across the enterprise.

  • Leverage internal and external data to assess gaps and areas of improvement in learning offerings, bringing subject matter expertise in I&D and learning practices, to deliver the best solutions.

  • Partner with the learning and development teams to integrate I&D into enterprise learning and develop I&D specific learning and development offerings.

  • Determine metrics of success and monitor progress of solutions deployed.

  • Serve as consultant and thought leader with Colleague Experience partners and other stakeholders, recommending impactful learning solutions that will help leaders achieve intended I&D objectives.

  • Monitor external trends and best practices, developing strategies for emerging learning and development needs.


  • At least 5 years of learning & development experience, including experience driving global inclusion and diversity efforts

  • Multi-year strategy planning experience and project management skills

  • Extensive experience driving organizational and cultural change management

  • Strong partner management/relationships; experience working across COEs/consulting.

  • Deep understanding of workplace trends, and implications for a global workforce

  • Effective leadership approach, able to collaborate and gain consensus through influence, and work across teams to address business needs

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Human Resources

Primary Location: United States

Schedule Full-time

Req ID: 21011908