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Innovation Associates, Inc. Group Product Manager in Indianapolis, Indiana

Company Overview

At iA, we are on a mission to provide continuous innovation in pharmacy technology. iA is a leading provider of high-volume pharmacy automation solutions, partnering with pharmacy providers to create high-volume centralized solutions that help optimize prescription fulfillment providing patient choice for how they get their prescriptions while pharmacists deliver impactful patient care. Our scalable solutions deliver critical patient data across local and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients. Pharmacy automation and software solutions work hard behind the scenes so pharmacists can get out front and work with patients.

Why work at iA? At iA, we know the most important assets of our company are the people who work here, and we hope our optimism for the future of iA is shared by each and every one of our employees.

Job Summary

The Group Product Manager (GPM) supports building products and relevant services that can satisfy customer needs in retail and central fill pharmacies. He/She will be responsible for building and enhancing the next wave of enterprise pharmacy fulfillment platforms. The GPM will be responsible for analyzing and integrating external customer specifications, technical capabilities, and justifying product direction based on business need. This position will assist in continuing to build the iA brand with a portfolio of software, robotics, and services designed to enable retail and central fill pharmacies to improve safety and drive efficiency in inventory management and workflow to reduce overall cost.


This job description is not totally inclusive of all the job functions required of the Group Product Manager.

Essential Functions:

  • Define, execute and communicate the product/platform strategy to support company strategic growth objectives

  • Define and analyze critical metrics to inform decision making and measure success

  • Understand what great product looks like and create a product roadmap to support our business strategy, go-to-market (GTM) plans, and customer-first mindset

  • Collaborate with technology leaders across business units to ensure support for new business models

  • Maintain a customer-focused orientation and drive same within the Product department

  • Lead, manage, and mentor a team of product managers and related personnel

  • Product planning and assignment of tasks and deliverables

  • Product lifecycle management from concept to launch of the product(s) across all product/product lines

  • Lead, define, represent, and communicate product strategy to all stakeholders

  • Work closely with technology, delivery and assess product development sprints and enhancement opportunities including alignment with firmware and robotics hardware integration cycles

  • Use the combination of your experience, research, empathy with iA customers to craft a product story for Symphony Intelligent platform

  • Shape the way the world’s most successful companies manage pharmacy fulfillment and meet strict SLAs

  • Provide release documentation for any new features/functions released during the quarterly releases

  • Collaborate with design, engineering, and marketing teams to distill the most important problems to be solved into Product Requirement Documents (PRDs) for the iA team to deliver

  • Work with architecture, development, and delivery representatives to achieve desired outcomes through successful delivery of the product roadmap

  • Deliver new release(s) of Symphony software through leading various microservice teams through MVP deliverables and getting early market feedback

  • Support in the writing and curation of content that help iA customers and customer-facing teams optimize the use of iA products and services

  • Plan the launches of net-new features and releases of existing products and manage the cross-functional implementation of the plan

  • Act as a primary thought leader for Symphony software to external stakeholders including thought leadership artifacts, blogs and webinars

  • Collaborate with support and operational teams to ensure customer satisfaction

Supervisory Responsibilities:

The Group Product Manager may not have immediate supervisory responsibilities.

Systems Used:

Hardware – Laptop/desktop computer, printer, copier, scanner, plotter, fax machine, telephone, cell phone, and calculator

Software – Microsoft Office Suite & Project, Teams Foundation Server, Smartsheets, Asana, Slack, AhA

Education, Experience, and Skills

Basic Qualifications

  • Bachelor of Science in Engineering or related field

  • 7+ years of product management experience with at least 3 years of experience in building and launching new products

  • Familiarity with pharmacy automation or supply chain automation with offerings that extend to manage hardware

  • Strong product management skills including managing release timelines to completion through various stakeholder and peer influences

  • Ability to define market position of products/service and set pricing strategy, gain customer acceptance, meet market share objectives, and sustain long term profitability

  • Proven experience with launching new offerings on cloud and recurring revenue business model

  • Experience in building and launching large enterprise offerings on cloud using real time data – ability to iterate and launch new offerings with leading customers

  • Exceptional communication skills

  • Blend of strategic and tactical thinker

  • Flexibility to travel up to 25% of the time

Preferred Skills

  • Master of Business Administration

  • Experience with Distribution & Logistics, Pharmacy Fulfillment, and Technology Marketing

  • Ability to work in a fast-paced environment

  • Proficiency in using Microsoft Office applications

  • Ability to work independently

  • Results driven

Physical Activities and Requirements

  • Prolonged periods of computer-based work

  • Ability to lift up to 15 pounds at a time

  • Ability to travel as necessary

Work Schedule & Required Availability

This is an exempt salaried position (expected to work as many hours as necessary to fulfill job duties)