Guidehouse Healthcare Change Management Specialist – Senior Consultant in Indianapolis, Indiana
Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.
A career within Guidehouse Health will provide you with the opportunity to help our clients transform care delivery and healthcare operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers, and commercial healthcare enterprises, to plan and drive change that enables best-in-class outcomes.
When an organization undergoes a major transformation it is often the employees that experience the greatest change to their job requirements and work environment. Understanding how to effectively support individuals throughout an organization via a structured approach to change management is key to reaching organizational success.
You'll work as part of a change management team comprised of multi-disciplinary problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include:
Provide onsite change management support at a healthcare facility
Evaluate and implement operational process improvement
Identify, plan for, and resolve complex client issues
Identify and manage project risks around scope, schedule, budget, and quality
Train, mentor, and lead junior-level staff, possibly on a remote basis, to enhance recruitment and retention efforts
Guide client conversations towards effective outcomes
Minimum of 3 years of process or project management experience, preferably with a major healthcare organization or large-scale transformation project. Management consulting experience strongly preferred.
Minimum of Bachelor's Degree, preferably in a clinical or healthcare industry discipline.
Using data analytics to identify opportunities and solutions
Engaging clients to drive sustainable cultural and organizational change
Providing physician practice/hospital operations subject matter specialization in change management
Managing client engagements and producing solutions
Understanding of primary care practice operations and public health strategies
Organizational and project management skills and the ability to work within a matrixed environment
Daily, on-site client interaction and support
Strong analytical, problem solving, and communication (verbal and written)
Intermediate-to-advanced proficiency in MS Office tools (Excel, Word and PowerPoint) to include basic grammar and format consistency for internal and client-facing deliverables and correspondence
Researching, and developing presentations and educational material to communicate mission, vision, and operational plans
Prosci or CCMP certification highly desired
Ability and willingness to travel to client sites within the United States up to 50-75%
Demonstrates extensive abilities and/or a proven record of success in the following areas:
Building and maintaining networks of client relationships; engaging clients in meaning dialogue and driving collaboration
Preparing and/or coordinating complex written and verbal materials
Understanding of quality metrics, clinical workflows, change management best practices, and process improvement techniques
Utilizing applications such as Microsoft Word, Excel, PowerPoint, and Project to create deliverables for clients
Designing and developing data analysis and analytical tools to identify opportunities and build cases for change
Communicating value propositions and articulating overall impact of proposed actions
Developing strong rapport with clients including clinical and executive leadership
Utilizing interpersonal skills to effectively interact with diverse groups of healthcare providers, executives, and other clients to build an atmosphere of trust and solicit active participation in initiatives
Answering questions and providing direction to less-experienced staff
- The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Position may be eligible for a discretionary variable incentive bonus
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