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ABBTECH Professional Resources, Inc. Help Desk Support Spec I (Mortgage Orgination Specialist) in Indianapolis, Indiana

We are currently seeking a Mortgage Origination Specialist to support the US Department of Housing and Urban Development (HUD), Office of Single Family Housing in their mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

You will:

Work in a call center responding to calls and emails from the lending industry and the public on FHA guidelines.

Use a knowledge base and follow standard operating procedures (SOP) to respond to requests.

Document your communications in our database.

Keep up to date on FHA mortgage processes and procedures.

Basic Qualifications:

3 years of mortgage experience with at least 2 years of college or 5 years of mortgage experience with a high school diploma.

At least one year of experience in loan origination.

Ability to navigate a computer content management system and related web sites.

Excellent customer service skills.

Call center experience is a plus.

Strong written and verbal communication skills.

Excellent dependability and time management skills.

Ongoing training to support your success

The potential to Work at Home during COVID-19 and possibly beyond, based on your performance

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans

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