Oracle IT Business Implementation Analyst - COLUMBIA, MD in Indianapolis, Indiana

Assists with analyzing complex business problems to be solved with automated systems.

As part of a project implementation team, assists in implementing software projects under supervision and in accordance with agreed specifications.

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Typically graduate or equivalent with 0 - 2 year relevant experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.


NOTE: *We are unable to provide visa sponsorship for this role at this time- no candidates requiring visa sponsorship will be considered*

Oracle's Food and Beverage Cloud Provisioning team is responsible for the audit and provisioning of Oracle's Food and Beverage Cloud Services Portfolio. The team oversees the manual and automated provisioning processes and is the business owner of provisioning automation. The team drives the centralization of provisioning processes.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.

Additional Details:

We seek an experienced business analyst to join Oracle's Food and Beverage Cloud Provisioning team. This high-profile, dynamic position will drive provisioning operational excellence through process improvement and task automation while ensuring our customers' success through order processing, auditing and fulfillment of the Food and Beverage

Cloud Services Portfolio. This position will gain detailed knowledge of the processes and the various teams involved with provisioning through performing the manual provisioning tasks that are to be automated. Primary responsibilities for this role are:

  • Audit order and provisioning systems to ensure proper fulfillment of provisioning requests.

  • Raise bugs and work with different technical teams in analyzing and following up on the issues

  • Receive provisioning requests, validate their content and coordinate the provisioning of Oracle's Food and Beverage Cloud Services.

  • Follow the progression of provisioning orders and send appropriate notifications when the work is complete.

  • Define and execute the use cases, test cases and support internal end users during the implementation phase.

  • Act as a reference person for other teams in the standardization of the processes.

Successful candidates will demonstrate high attention to detail, problem solving skills, teamwork, verbal and written communication skills, excellent command of English and cheery helpfulness. The ability to keep cool under pressure is a must for this job. In addition to the aforementioned required skills, the following skills are highly desirable:

  • Technical operations

  • Experience with cloud products and cloud infrastructure

  • Prior provisioning process experience

  • Experience with advanced Excel functions

  • Food and Beverage, Hospitality, or Retail Experience

Job: *Information Technology

Organization: *Oracle

Title: IT Business Implementation Analyst - COLUMBIA, MD

Location: United States

Requisition ID: 180011YW