Lilly IT Hardware and Accessory Testing Apprentice in Indianapolis, Indiana
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.
The Lilly Professional Apprenticeship Program is a 12-month intensive fixed duration (FDE) professional development program during which the apprentice receives a combination of formal training, on-the-job learning, and mentoring in a key functional area to be equipped to compete for a Lilly position after successful completion of the apprenticeship.
Responsibilit y Statement
The primary responsibility of the Workforce Productivity Services (WPS) IT Hardware and Accessory Testing Apprentice is to evaluate new and/or updated hardware with accessories such as headsets, monitors, and other peripherals. In addition to performing a standard series of tests, the Testing Apprentice is responsible for identify new ways to confirm business requirements are met, such as Information Security standards, automating the processes wherever possible. The apprentice may engage in troubleshooting efforts when hardware failures are reported as well as work with vendors to identify accessories that meet our technical specifications to replace those reaching end-of-life or out of warranty status. The Tester will be responsible for documentation of the tests, reporting on status and communicating to appropriate team members.
Develop understanding of hardware (computers andaccessories) methodology
Understand/ improvecurrent testing approaches
Build relationship with all resources to obtain/configure devices
Work with vendors to find solutionsfor any failures
Identify differences between hardware models (sameor differentmanufacturers)
HS Diploma or Equivalent and 3 or more years of related or professional experience. Proven experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Desired Experience :
At least 1 year of college and/or associate degree in a related field.
Preferred background in IT
Experience with shipping and logistics paperwork and documentation
Excellent interpersonal and networking skills
Effective written and verbal communication skills
Ability to work well in a team environment
Strong organizing/multi-tasking skills andmeticulousattention to detail
Learning agility and self-management skills
Strong research and analytical skills
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!
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