Exl Service Jr. Project Manager in Indianapolis, Indiana
The LifePRO implementation team within EXL LifePRO practice is a world class, global professional services group dedicated toproviding quality implementation services to our many insurance clients.
We are hiringProject Managers (PMs)in the Indianapolis area. This reports to the Engagement Manager. This person will participate in service delivery on small, medium to large teams engaged in LifePRO implementation projects for global clients.
Successful candidates will have some insurance experience and will have been a part of initiatives such as: implementing new systems and/or software development.
Work on a team to quickly advance the client goals and objectives, using great listening skills and creativity in forming and executing a solution
Define success criteria and report on progress to the criteria to involved parties throughout project and program life cycle
Bring experience in developing and managing comprehensive project plans that merge customer requirements and company goals
Coordinate various managers and technical personnel during all project phases, from initial development through implementation
Proactively identify and resolve issues critical to the clients' strategic and operational success
Identify areas of operational and technical change management impacting the status quo
Structure, propose solution options and solve problems from beginning to end
Set and continually manage project and program expectations while managing deliverable with team members and stakeholders
Coach, mentor, motivate and supervise more junior team members
Understand client business, strategic objectives, and develop relationships
Maintain and expand client relationships through delivery of high quality work
Provide project management throughout entire execution to ensure success as defined by adherence to standards of scope, target benefit, budget, and timeline
No more than 7 years of work experience, but with at least 2-3 years of consulting and project managementexperience in successfully leading projects that are on-time, on-schedule and within budget. Strong experience in creating and presenting communications for executive sponsors
Demonstrated strong communication skills; both written and oral to various audiences including technical and non-technical staff and all levels of management
Must be willing and able to travel to client work locations up to five days/week (50% travel)
An undergraduate degree from a leading academic institution (Finance, Economics, Insurance, CIS, Computer Science preferred)
Experience with project management processes, terminology and tools – both waterfall and agile
Advanced proficiency in MS Project, Excel, Word and PowerPoint
Knowledge of Procurement (P2P), and/or Record-to-Report (R2R) and/or Order-to- Cash (O2C) would be preferred, along with process re-design / optimization and migration
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GroupGlobal Client Services