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Salesforce.com, Inc Manager, Global Incentive Compensation Systems (Product Owner) in Indianapolis, Indiana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance and Operations

Job Details

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

You will utilize your strong technical competencies and functional business expertise to identify, evaluate, and develop systems and procedures that meet business user requirements and comply with general IT and Finance audit guidelines. To do this successfully, you will work closely with cross-functional teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process issues and communicate technical solutions to the internal client is essential to your success in this role. Project management skills and a customer service orientation are key skill sets.

Essential Functions:

  • Focus primarily on individual business processes and systems supporting the Sales Compensation function, and interact with Finance and IT Compliance teams.

  • Support the team in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities.

  • To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working

Business Functional Knowledge:

  • Collaborate with business users to define processes that meet business needs.

  • Ensure processes are scalable and flexible to meet future business needs.

  • Design processes that can be implemented with minimal disruption to supporting systems and are cost effective.

  • Anticipate the needs of stakeholders affected by process change and ensure that proposed changes represent the best overall fit for the organization.

Business Requirements:

  • Create business process documents (process guides, templates)

  • Coordinate with IT Compliance, Sales Compensation, and Comp Systems teams to manage the development process and resolve issues.

  • Prepare and execute testing plans to ensure high quality results.

Sustaining Operations:

  • Monitor implemented systems and processes to ensure high performance.

  • Serve as a resource to super users for education on processes

  • Document and communicate status updates to team members and Management.

Job Requirements:

  • Excellent oral and written communication skills, including presentation skills and process documentation.

  • Experience working with IT development staff on software development projects and Agile/Scrum, in particular, the requirements gathering phase

  • Strong analysis, project management, and reporting capabilities.

  • Experience with Xactly or other compensation systems is preferred, but not required.

Education & Experience:

  • A minimum of 5 years of experience is required. 6 to 8 years of experience is preferred.

  • A Bachelor of Arts or Science Degree required; Finance or Information Technology is preferred.

  • Agile certifications preferred: Certified Scrum Master, PMI Agile Certified Practitioner

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.

Salesforce welcomes all.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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