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Salesforce.com, Inc Marketing Senior Data Analyst (MuleSoft) in Indianapolis, Indiana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing

Job Details

MuleSoft provides the world’s leading platform for connecting software applications. The marketing team powers the engine of MuleSoft’s growth, turning digital and in-person engagements into high quality leads, opportunities, and revenue. We are a diverse, global team of incredible talent, valuing our people above all else, and showing the world that businesses can do well and do good.

We are in the early stages of building our marketing strategy & analytics team. This means you will be in a critical position, educating and empowering stakeholders while creating a foundation for future analysts. We believe that analytics teams should operate like product teams, data should be used as critical evidence to inform and influence strategy, and everyone in the company can be empowered to use data.

YOUR IMPACT (RESPONSIBILITIES)

  • Become a subject matter expert and trusted partner for your supported marketing teams, participating in team meetings and KPI reviews

  • Collaborate with your supported teams to identify business problems and growth opportunities, and use SQL, Python, and Tableau to generate actionable insights

  • Become a subject matter expert for our data product and resources (dbt, Matillion, BigQuery, Snowflake, Tableau, Google Sheets, Salesforce, Marketo)

  • Enable and train your supported teams to become confident consumers of dashboards and other components of our data product

  • Build on and document our data sources, models, metrics, and dashboards in a way that increases our team’s long-term efficiency and output

  • Define and improve our standards for project prioritization, stakeholder management, and analyst collaboration,as well as other best practices of high-performing analytics teams

MINIMUM QUALIFICATIONS

  • 3+ years on an analytics team at a high-growth company

  • Strong communication skills and ability to explain complex technical concepts

  • Strong time management and project prioritization skills

  • Excellent work ethic and detail orientation

  • Desire to learn and keep up with analytics industry best practices

  • Must know SQL and Google Suite

  • At least 3 of the following 4:

  • Experience with software-as-a-service metrics

  • Experience with digital marketing or integrated marketing campaigns

  • Experience with Git and version control

  • Experience with dbt, Matillion, BigQuery, Snowflake, Tableau, Google Sheets

30 DAY GOALS

  • Understand Salesforce’s values of Trust, Customer Success, Innovation, and Equality

  • Participate in your first volunteer time off (VTO)

  • Learn how our team prioritizes and communicates work

  • Learn what data resources exist and how to use them to answer business questions

  • Meet and schedule one-on-ones with the people and teams you will be supporting

  • Sit in on regular meetings with your supported teams

  • Build your first data model in dbt

  • Build your first dashboard in Tableau

60 DAY GOALS

  • Partner with your manager to scope initiatives that align with your goals and passions

  • Regularly contribute to data modeling and dashboard development

  • Regularly contribute to internal discussions about our data product and framework

  • Actively participate in KPI reviews with your supported teams

  • Start to answer questions in our Slack channel about what data resources exist and how to use them to answer business questions

90 DAY GOALS

  • Map out long term career goals in your Individual Development Plan (IDP)

  • Identify and register for professional development opportunities like training and conferences that support your long term career goals

  • Become a key partner in KPI reviews with your supported teams

  • Start to coach your supported teams about how to use dashboards and other components of our data product

  • Explore the data on your own, diving deep into interesting discoveries and communicating your findings to relevant stakeholders

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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