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Job Information, Inc Marketing Solution Architect in Indianapolis, Indiana

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About The Position

The Marketing Solutions Architect is a customer-facing strategic position within the Marketing Cloud Solutions Engineering organization. With a strong blend of business, technical, and sales skills, the Marketing Solution Architect acts as a {software-as-a-service marketing} domain expert who utilizes a consultative approach to understand business and technical requirements. A Solutions Architect helps our customers achieve a true omnichannel customer experience by applying their deep industry knowledge, background, and experience designing enterprise marketing solutions. Solutions Architects help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit.

Marketing Solutions Architects are subject matter experts in one or more categories that may include: application architecture, data and information, integration, security, cloud computing, personalization, customer data platforms, distributed platforms, email, mobile, social media, digital marketing strategy, artificial intelligence, and analytics.


  • Be the trusted advisor to our customers, prospects and the broader Marketing Solutions Engineering (SE) team.

  • Work with solutions engineers to understand the customer’s unique business challenges and initiatives and conduct architecture and soultioning workshops.

  • Develop technical integration approaches, including data flow and architectural diagram/visuals.

  • Develop customized presentations, demonstrations, and prototypes to prove the solution’s business value to the customer.

  • Orchestrate targeted workshops that drive technical approaches and best practices aligned the customer’s defined business objectives and priorities.

  • Present Salesforce Marketing Cloud technology infrastructure, including deep familiarity with the company's platform capabilities, hosting infrastructure, security and integration capabilities.

  • Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution.

  • Lead knowledge scaling efforts by providing ongoing enablement, helpful content, repeatable solutions, and tools to support the Solutions Engineering organization.

  • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.


  • The successful candidate will have a strong understanding of digital marketing processes and significant experience in developing and delivering marketing solutions.

  • Four year college degree or equivalent experience with demonstrated proficiency.

  • 5+ years of proven consulting and solution design experience in working with customers.

  • Deep understanding of and passion for the digital marketing landscape.

  • Experience designing data flows and procedures to ingest, process and export data across multiple systems.

  • Experience delivering presentations and demonstrations to senior level business and technical audiences.

  • Experience facilitating customer focused workshops.

  • Passion for digging deep into a wide range of technologies, including the Salesforce product(s). If needed, can configure an end-to-end solution on the Salesforce platform.

  • Always looking to learn new technology and for ways to experiment with the new technology.

  • Understanding of enterprise software sales process and methodologies

  • Understanding of server side web development design languages, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, XSLT, AJAX, JQuery

  • Understanding of MySQL, Oracle, or MS SQL Server functionality. Understanding of star schema and complex data architectures.

  • Understands REST/SOAP API integrations, SDKs.

  • Understanding of the architecture of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers.

  • This position is defined as a “remote employee“ (work from home office), with expected travel to clients and for internal team collaboration: 25% - 50%

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