Fiserv Professional Services Advisor - Forecasting (Non-Technical) in Indianapolis, Indiana
What does a great Professional Services Advisor - Forecasting do?
The position supports the forecasting activities for ATM Managed Service ATMs and provides ongoing support to ATM Managed Service Program. Working in a fast-paced environment, you will work closely with Program Managers, management, vendors, and clients to provide information and suggestions to improve ATM uptime related to cash while balancing the client’s cash needs and risk appetite. The candidate must be a strong strategic thinker, possess intuitive analytic abilities and data presentations skills, and motivated to provide the best client experience
You’re the kind of person who:
Enjoys coordinating cross-functional, cross-departmental, cross-company teams that are responsible for all aspects cash management projects
Is eager to learn and improve our solutions/service offerings to clients.
Has a passionate Customer Service orientation and seeks to develop trusting relationships.
Enjoys analyzing data and making recommendations for improvement and presents data in an easy to understand fashion for internal and external decision makers
Desires the opportunity to work in a fast-paced environment supporting one of the most widely known FinTech organizations
Basic Qualifications for Consideration :
5+ years of work experience in Cash Forecasting or Cash Related Industry
A high degree of adaptability/flexibility with the ability to excel in dynamic, fast-paced environment excelling at time management
Highly collaborative work style with the ability to negotiate, influence and maintain effective business relationships
Self-directed, self-motivated, takes initiative, is resourceful, confident, and welcomes new challenges
Strong decision-making skills with highly effective multi-tasking capabilities
Proven ability to understand complex business and technical concepts and to be able to make balanced judgments when faced with trade-offs for prioritization
Highschool Diploma or equivalent with applicable experience required
Preferred Skills, Experience, and Education: .
Bachelor’s degree in business, accounting, or finance field
Experience with ICM software
Customer service experience
Travel required : 10-15%
Who We Are:
Fiserv ATM Managed Services supports approximately 3,000 ATMs with full-service support for Financial Institutions and Credit Unions. We are a fast-paced rapid growing team providing high level of service to our clients.
Learn more about us.
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
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