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Innovation Associates, Inc. QA Technology Manager in Indianapolis, Indiana

QA Technology Manager

At iA, we are on a mission to provide continuous innovation in pharmacy technology. iA is a leading provider of high-volume pharmacy automation solutions, partnering with pharmacy providers to create high volume centralized solutions that help optimize prescription fulfillment providing patient choice for how they get their prescription while pharmacists deliver impactful patient care. Our scalable solutions deliver critical patient data across local and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients. Pharmacy automation and software solutions work hard behind the scenes so pharmacists can get out front and work with patients.

Why work at iA? At iA, we know the most important assets of our company are the people who work here, and we hope our optimism for the future of iA is shared by each and every one of our employees.


The Quality Technology Manager will organize and direct the quality department in accordance with

customer and company requirements. For each of the 3 assigned specialization areas

within iA (Modernized Architecture, Symphony, HV), the corresponding QA Tech Manager will develop

and implement the company’s quality management system to eliminate defects and lead continuous

improvement efforts.


This job description is not totally inclusive of all the job functions of the role.

An employee assigned to this role may be required to perform other job-related functions.


  • Collaborate with upper management team to set quality benchmarks

  • Create standards in accordance with local, state, and federal regulations and customer expectations

  • Identify quality control processes to ensure criteria are met at all times

  • Execute tests to check final product adherence to the company standards

  • Record findings and relay this information to the production team

  • Brainstorm ideas to increase productivity and performance of the production line while maintaining

  • accuracy in quality

  • Inspects and maintains MFG and Engineering Tooling

  • Monitor for Patient Safety issues which may include conducting safety assessments of equipment as well as design changes that could lead to a patent safety issue. Validates plans to address any potential issues.

  • Align with production staff to ensure conformity in final product processing

Supervisory Responsibilities:

The Quality Manager may supervise and/or lead Quality Inspection & Test team initiatives.

Systems Used:

  • ERP System

  • Microsoft Office Suite & 365, Outlook, Excel, Word, Etc.


Basic Qualifications:

  • Associates degree

  • 3+ years of prior experience in a Quality related role within an engineering, software, or manufacturing environment

  • Proficient in computer technology, tools, and systems

    Preferred Qualifications:

  • BS Degree in Engineering or Computer Science

  • Strong leadership and management skills

  • Excellent analytical and problem-solving abilities


  • Prolonged periods of sitting at a desk and working on a computer.

  • Must be able to lift 15 pounds at times.

  • Must be able to travel to meet department needs.


  • Potential exposure to toxins, allergens, and nuclear or biological hazardous materials.