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Humana Release Management Lead - Salesforce Health Cloud Implementation in Indianapolis, Indiana

Description

The Lead, Release Management manage cross-organizational efforts required to introduce applications and infrastructure changes into the production environment. The Lead, Release Management works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

Location: work at home anywhere

The Release Management Lead - Salesforce Health Cloud Implementation is responsible for ensuring all changes are delivered to end users while maintaining the integrity and availability of the Salesforce Health Cloud platform. Communicates release expectations across all impacted users. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision. Uses independent judgment requiring analysis of variable factors and determining the best course of action.

  • Responsible for program management of Enterprise Clinical Operating Model technology (ECOM) program

  • Responsible for overall release management onto the Salesforce Health Cloud platform for ECOM, YHA, and Pharmacy technology teams for both configured and developed items

  • Clinical Release Manager for ECOM will report to this position; YHA and Pharmacy release managers will coordinate closely with this position but not directly report to it

  • Success in this position will drive improved experiences for Humana associates directly working with our members and provider partners and serve to increase organizational agility to respond to new and evolving business needs

Required Qualifications

  • Bachelor’s degree or equivalent work experience

  • 7 or more years of project and/or release management or program management experience

  • 2 or more years of project leadership experience

  • Experience with IT DevOps concepts

  • Experience problem solving and consultation within complex environments

  • Ability to work with cross-functional teams

  • Strong collaboration skills

  • Superior organizational skills

  • Effective analytical skills

  • Advanced written and verbal communication

  • General PC knowledge including Microsoft Office

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Experience with AzureDevOps to manage the release cycle

  • PMP

  • Prior management experience

  • SAFe or other agile certifications

  • ADX-201 Salesforce Certified Administrator

  • Master’s degree of Business Administration, Project Management, Computer Science or a related field

Additional Information

Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours

40

About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailboxtasrecruit@humana.com for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailboxtasrecruit@humana.com to validate the request.

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