Salesforce.com, Inc Senior Manager, Strategic Portfolio Management in Indianapolis, Indiana
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Products and Technology
Business Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.
About the Role
Salesforce is seeking an experienced Senior Manager to lead our Strategic Portfolio team through team-forming, strategic planning, process improvement, communications and enablement. You will be driving operational excellence and best practices across the Business Technology portfolio encompassing multiple product domains, cross-functional teams, and business stakeholders. This seasoned professional will have exceptional communication and change management skills as they work closely with our OCIO, senior leadership, and IT teams across Product, Engineering, Support and other internal groups. A strategic thinker with agile knowledge and a drive for consistent innovation is a must.
Lead the successful development and implementation of transformative best practices, strategy and operations across the BT portfolio.
Support leadership in leading, scaling, and driving operational excellence across multiple product domains
Drive process excellence while striving for scale and efficiency for critical programs and IT initiatives
Define effective portfolio/program management processes, structure, roles, and responsibilities to the successful execution and delivery of business objectives
Proactively identify best practices and support product operations team development and maturity.
Drive portfolio executive briefing materials, including monthly and quarterly all-hands, quarterly business reviews, and portfolio review meetings
Ability to delegate and organize teams, work so they scale and achieve high quality, repeatable, consistent results.
Establish and maintain long standing, trusted relationships with stakeholders and business partners.
Balance business needs with technical constraints and offer creative solutions to negotiate tradeoffs as needed.
Lead business and IT executives in scope alignment and definition sessions, identify critical success factors, and drive mitigation of significant issues and risks
Implement and coach others in industry leading practices in charter development, communications planning, stakeholder engagement, roadmap development, metrics tracking and portfolio management
Effectively remove blockers and mitigate risks maximizing team productivity and ensuring delivery
Communicate people, process, and technology innovations across business, technology, and various leadership team.
Rally the cross functional teams that span over multiple time zones behind the initiative and hold teams and individuals accountable for timelines and deliverables.
Identify opportunities to leverage all Salesforce technologies.
Facilitate review sessions with all levels of stakeholders and the program team.
Leverage business knowledge and expertise to drive business process improvements.
Bachelors of Science in CS, MIS, related technical degree or equivalent work experience with minimum of 3 years of technical work experience
4+ plus years of portfolio management, operations, change management or related experience
Successfully led at least 3+ enterprise-level cross-functional transformational programs
Can work in a highly ambiguous and fast-paced environment
Self-starter, highly motivated, strategic thinker who is able to lead independent stakeholder conversations and provide thought leadership
Can drive process improvements and operational excellence across Business Technology
Strong communications, collaboration, and consensus building skills
Experience driving strategy into execution and leading complex programs
Comfortable with data analysis and presenting data
Highly organized and energetic with a passion for IT operations and innovation
Communicates a clear, vivid, inspiring, and relevant description or picture of project benefits/value to the customer
Strong business acumen and familiarity with broad range of business processes beyond those impacted projects
Able to interact with various levels of an organization both technical and non-technical to discuss comprehensive solutions
Demonstrates the Salesforce values of trust, growth, and equality
Salesforce background a plus
Active Project Management Professional (PMP) certification
Agile Methodology and LEAN Six Sigma certifications a plus
Prior Product Management experience a plus
Prior Change Management experience a plus
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- Salesforce.com, Inc Jobs