Salesforce.com, Inc Senior Product Analyst, Business Technology (Sales M&A) in Indianapolis, Indiana
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Products and Technology
Salesforce is looking for a Business Technology (BT) Sr. Product Analyst to work as a Lead Business Systems Analyst (BSA) role on project-focused teams, collaborating with geographically dispersed scrum teams and business partners on critical internal initiatives for a multi-billion dollar business. These activities will support and span several domains including, but not limited to, Sales, with a focus on Mergers & Acquisitions (M&A) Lead to Opportunity Management, as well as a variety of other business and system processes. This lead role requires someone who is knowledgeable, confident, and enthusiastic about perpetually learning as well as excited about sharing their knowledge with their teams and partners.
The BT Sr. Product Analyst will work in a Lead BSA role, with the Product Owner will provide guidance throughout the life of a project from the initial phases of helping identify business requirements to developing and executing strategies to completing flawless execution to production. They translate the business needs into actionable requirements by gathering enough information to make a solution possible as well as helping drive clarity to make rational decisions. They are responsible for gathering, organizing, analyzing, and documenting business requirements in shareable, actionable, standardized formats. They translate the business needs into actionable requirements by getting enough information to make a solution possible--helping drive clarity to make rational decisions. This role is focused on M&A Sales processes with opportunities to handle a wider, cross-functional area as a larger-scale project may require.
Act as liaison between internal business stakeholders, BT engineering team(s), and other cross-functional teams
Drive business process design and documentation of feature assessment, requirements gathering, analyzing, and communicating stakeholder needs
Document AS-IS and TO-BE business process flows, analyze policy, systems, and stakeholder impacts
Become the functional expert for the business process and write the use cases, user stories, and acceptance criteria
Collaboratively plans feature/function testing across modules for a business process
Coordinates, plans, and leads UAT, End to End test execution & defect/change tracking
Guide internal customers through the entire project lifecycle
Contribute to cross-functional and cross-technical dependency management
Anticipate and communicate blockers, conflicts, and obstacles
Connect-the-dots between business strategies and project deliverables
Considered a subject matter expert in how the business users perform their jobs.
Conducts risk assessment using methods to identify risk, probability, impact, and plans mitigation to identified risks.
Manage requirements to understand the requirements change process, and traceability.
Publish and evangelize proven practices for team, program, technology, and customer success across teams and disciplines
Work with the Product Owner in identifying and guiding strategic technology and functional dependencies for product roadmap development
Attend, participate, and contribute across all scrum team rituals including but not limited to stand-ups, sprint planning, backlog grooming, sprint retrospective, sprint demos, and releases
Technical and Functional Skills
4-8 years experience, Bachelor's Degree or equivalent experience
4+ years in the following roles: business systems analysis or product management
Experience with M&As
Experienced with Salesforce Sales Cloud and/or equivalent CRM applications
Experienced with Business Requirements planning, gathering, and documentation in the software development lifecycle
Experienced and knowledgeable about general Business Processes (Sales Planning, Strategy, Lead to Cash processes, and Marketing)
Strong understanding of Scrum and Agile methodologies
Has innate problem solving, attention to detail, and analytical skills
Demonstrates deep subject matter expertise in the jobs of the business users in scope.
Anticipate and communicate blockers, conflicts, and obstacles
Solid project management skills and ability to juggle multiple projects and tasks
Effective collaboration skills in order to work with colleagues in multiple locations
Effective meeting facilitation, brainstorming and consensus building skills
Facilitation skills for meeting management, and requirements workshop planning
Able to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results that contribute to company objectives
Strong experience working in a highly collaborative, dynamic and team-oriented work environment is a must
Preferred Qualifications - but not required:
Salesforce Certification - Admin, Sales Cloud, Developer, other
Salesforce Marketing Cloud
Experience coaching team members in contexts from knowledge transfer to mentorship to supervision
Experience working with and leading global teams
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- Salesforce.com, Inc Jobs