Salesforce.com, Inc Senior Product Analyst, Employee Success in Indianapolis, Indiana
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Products and Technology
Department Description: Business Technology blazes the trail of Enterprise Applications and Employee Experience. Built on the foundation of our core values - Trust, Ohana, Innovation - we have a heavy focus on working closely with our business partners to deliver amazing outcomes. Our goal is to build exceptional applications for Salesforce employees that are centered around our business and collective success, creating a world-class Employee Experience through our technology. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.
Role Description: The Business Technology Employee Success team is seeking a Senior Product Analyst with a background in data analysis/reporting, automation, product management, agile practices and enterprise applications. You will be a key contributor on the product management team, focused on building an enterprise level application suite to help our employees do their best work.
Your impact: The successful candidate must possess strong analytical, communication, leadership and technical skills in the area of information technology specifically in Business Intelligence, Analytics & Data Warehouse. This person will need to be able to quickly learn the business and technology domain and be able to apply the knowledge in conjunction with his/her product management and technology skills and experience to deliver the projects.
Bachelor’s Degree or equivalent work experience with at least 4 years of hands-on experience as a business system analyst type role implementing and/or leading enterprise software, specifically in the areas of enterprise system, application, reporting, agile practices, requirement gathering and story writing
Experience working with both business and technical teams, coordinating solution design, development/configuration, and deployment across multi-dimensional teams.
Proven ability to coordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation and user acceptance criteria.
Excellent spoken and written communications as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
Experience with leading technologies and platforms, such as Salesforce, AWS, Oracle and other Cloud Platforms/Systems.
Background in conversational AI, chatbot, and automation approach and technology
Technical experience in programming and/or system/application administration.
Concepts & fundamentals of Data Warehousing knowledge
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