Salesforce.com, Inc Senior Public Cloud Engineer - Business Technology in Indianapolis, Indiana
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Products and Technology
Business Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.
The Salesforce Business Technology (BT) team is looking for an experienced and talented Senior / Cloud Engineer who will be instrumental in engineering, developing and deploying tools, applications and services using automation to build the next generation of public cloud infrastructure. This role will involve driving strategy, architecture, roadmaps, and execution of projects that will enable Salesforce to continue as the model for cloud BT infrastructure services.The engineer will play a key role in building system level capabilities for transitioning infrastructure to public cloud as well as maturing applications/infrastructure that are already in public cloud.
Participate in system design planning, review, and implementation to create enterprise solutions built on AWS and other cloud providers.
Develop and maintain standards for cloud platforms, operating systems, blueprints, and artifacts.
Execute large and transformational infrastructure projects (e.g. on-premises to the cloud).
Collaborate with peers and partners in the execution of technology product evaluations, code reviews, proof of concepts, pilots, and the technology adoption lifecycles.
Delivery of programmable infrastructure (Infrastructure as Code) and automation/orchestration such as network, security, server, IAM, OS, and applications.
Recommend modifications to systems in order to improve efficiency, reliability, and performance for delivering application and infrastructure in the cloud.
Commitment to quality, reliability, uptime, customer satisfaction, and data security.
Participate in agile infrastructure software development, scrum, kanban, and sprints.
Drive process adoption through documentation, brown bags, tech talks, etc.
Deep dive and become an expert as needed classic infrastructure domains i.e.server, storage, network, security, database, IAM
Be the subject matter expert for implementing continuous integration and continuous delivery (CI/CD) for Infrastructure as Code.
Develop containers and serverless platform strategy and delivery roadmap.
Provide operational support for Infrastructure as Code and native public cloud services (AWS: IAM, Cloudtrail, VPC, EC2)
Participate in on-call responsibilities and respond to / resolve emergency issues after hours as necessary
Deep knowledge and experience with cloud engineering in AWS, not limited to deploying infrastructure and troubleshooting environmental configuration issues.
Previous “hands-on” experience with design, implementation, operation, and maintenance, of AWS, compute, security, storage, logging, and monitoring as required.
Comprehensive experience with AWS services including a solid understanding of S3, EBS, EC2, ECS, EKS, ELB/ALB, IAM, VPC, RDS, CloudTrail, and CloudWatch, KMS, Secrets Manager, Route53.
Experience with Terraform, to setup automated infrastructure resources and application clusters
Experience with Kubernetes
Experience with CI/CD pipelines and automated testing
Knowledge of networking fundamentals and network requirements for a hybrid cloud environment.
Ability to code/script in administrative type language (e.g. Python, Ruby, Go ).
Experience with configuration management tools, (e.g. Puppet, Packer, Chef, Ansible, etc.)
Experience with orchestration technologies (e.g. Terraform, AWS CloudFormation, VMware vRealize Automation, etc.)
Experience with cloud-based software development tools and methodologies (e.g. Git, CI/CD, CodeDeploy, CodePipeline, Build Automation and Testing, etc.)
Must have strong experience in systems management in a cloud computing environment including the use of virtualization, load balancing, auto-scaling, networked storage, etc.
Knowledge of test-driven development, with the unit and functional testing as second nature
Experience in creating both short and long term cloud computing roadmaps based on an understanding of the organizational strategic directions, technology, and business needs.
Have exceptional oral and written communication skills and work well in a distributed team environment where the goal is to spread knowledge.
Demonstrated ability to generate and maintain technical documentation is required.
Experience working within Agile software development methodology.
Certifications desired in cloud computing (AWS Solution Architect, AWS SysOps Administrator, AWS DevOps Engineer, etc.)
Nice to have - Experience with other cloud providers (i.e. Azure, GCP, etc.).
Experience in operating on-prem and cloud infrastructure and applications.
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)
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