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Humana Senior Site Reliability Engineer in Indianapolis, Indiana

Description

Responsibilities

The Senior Site Reliability Engineer maintains, integrates and implements software applications within the organization. The Senior Site Reliability Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in- depth evaluation of variable factors.

The Senior Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Ensures proper controls are established and maintained over test and production systems. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Other duties as assigned.

KEY ACCOUNTABILITIES

Planning, Analysis and Design

  • Understand business purpose of software solution requests

  • Contribute to major feature planning

  • Contribute to User Story creation

  • Contribute to process of estimating effort for proposed solutions

  • Contribute to analysis of how to best meet purpose and features resulting in logical requirements documentation (can include build, buy or hybrid solutions)

  • Help design solutions to meet objectives (data structures, system processes, services, user interfaces, etc.)

  • Work with Lead Software Engineer and architecture team to explore new tools, techniques, etc. to improve solution delivery

  • Server builds and maintenance

  • Experience with Networking (internal and external)

Development, Integration, Testing and Implementation

  • Configure purchased software to meet business and IT requirements

  • Assist in creating comprehensive test cases for functional and regression testing plans

  • Assist testing teams with automating test cases

  • Managing UAT for projects as needed

  • Assist in creating detailed deployment plans to include rollback

  • Prepare system documentation as directed

  • Provide on call support as scheduled

  • 3+ years experience writing SQL queries

  • Assist in the deployment of vendor and in house application updates

  • Work with End users to identify Production issues in both vended and internal applications

  • Collaborate with Development team to identify root cause of Production Issues and get the items in the Product Backlog. This should include the ability to examine back end data and processes to identify points of failure.

Required Qualifications

  • Our Department of Defense contract requires U.S. Citizenship

  • Successfully receive interim approval for government security clearance (eQIP - Electronic Questionnaire for Investigation Processing)

  • Bachelor's degree, technical area preferred or technical training equivalent

  • 5 or more years of relevant Information Technology experience

  • 5+ years of experience writing technical requirements

  • 3+ years of experience writing queries in SQL

  • Ability to work well in a team development setting

  • 3+ years of Production Support experience

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's Degree

  • 2+ years of Network experience

Scheduled Weekly Hours

40

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