Oracle Solution Specialist - eCommerce - NetSuite Services in Indianapolis, Indiana
Intermediate-level consulting professional who has a general understanding of solutions or technology designs within a product/technology family. Works directly with Consulting sales to analyze customer business needs.
Performs standard duties and tasks with some oversight in order to design business solutions utilizing Oracle products and technology to meet customer needs. Operates within defined policies and processes by applying Oracle methodology, company procedures, leading practices, and creativity to develop business solutions on moderately complex customer engagements. May assist in influencing customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Builds a network and up-to-date specific industry or product knowledge.
2-5 years of experience relevant to this position including 1-2 years consulting experience preferred. Undergraduate degree or equivalent experience. Some product, technology or industry expertise. Basic ability to craft and articulate strategic solutions. General knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
As part of the Consulting Solutions Group practice, the Solution Principal role is responsible for working jointly with the Oracle NetSuite direct Sales and Account Management groups to provide scoping, solutioning and estimation of the Professional Services effort required for new sales opportunities. The Solution Principal will also be responsible for working directly with customers to document and validate their ecommerce business requirements, mapping them to NetSuite SuiteCommerce and SuiteCommerce Advanced functionalities.
The Solution Principal is also responsible for presenting and delivery of the final Statement of Work (SOW) for the Professional Services to implement the products sold. Although the initial customer requirements are obtained by the Sales team, the Solution Principal may from time to work with the Sales team during the initial discovery and demo process to ensure that the prospect s requirements are fully understood and included in the implementation SOW.
*Responsibilities include: *
Partner with a team of sales representatives and Solutions Consultants in the specific Vertical to validate in and out of scope requirements and assist with solutioning as necessary
Collaborate with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to Professional Service offerings based on prospect and scope
Manage and prioritize Professional Services opportunities
Create Statements of Work and develop cost estimates for Professional Services efforts
Manage and prioritize requests from both Direct and Account Management teams
Maintain Professional Services Engagement Record updates within our internal sales force automation system to manage and prioritize Professional Services sales opportunities
Develop, deliver and sell high-impact Professional Services Value Proposition
Participate in pricing and Statement of Work presentations to prospective customers to present and discuss contents of an SOW
Provide explanations to prospects for questions regarding SOWs and Oracle NetSuite offerings
Negotiate with prospects regarding inclusions/exclusions in the scope of the SOW and update pricing accordingly
Serves as sales technical support on Oracle NetSuite ecommerce opportunities.
Works on problems of diverse scope where analysis of data requires evaluation of numerous factors
Demonstrates experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
Knowledge transfer to the Professional Services implementation team
Ability to acquire and maintain an understanding of Oracle NetSuite eCommerce products
Assisting clients with mapping their budget & priorities to the scope and deployment strategy
*Preferred Qualifications/Skills include: *
1 year of relevant professional experience.
1 year of consulting or experience in eCommerce systems
Experience with ORACLE NetSuite SuiteCommerce or SuiteCommerce Advanced is preferable.
Experience with eCommerce platforms and/or web applications libraries (Bootstrap, Backbone, Sass, etc.)
Experience preparing and presenting solution value propositions
Experience creating Statements of Work and cost estimates
Strong customer and negotiation skills
Strong customer relationship acumen and consulting skills
Excellent presentation and interpersonal skills
Experience successfully delivering presentations via web conferencing
Excellent understanding of common industry standard business practices as related eCommerce processes
Experience in full cycle implementations of CRM, ERP and eCommerce applications desirable.
NetSuite platform experience strongly preferred, however competing offerings may be considered
Demonstrated experience in translating customer business requirements into workable world class business solutions, either as a software solution or a re-engineering initiative
Title: Solution Specialist - eCommerce - NetSuite Services
Location: United States
Requisition ID: 1800105J
Other Locations: US-CA,California-Pleasanton, US-CO,Colorado-Denver, US-MA,Mass-Burlington, US-TX,Texas-Austin