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Fiserv Sr Business Analyst in Indianapolis, Indiana

Job Title: Senior Business Analyst

About the role: This role will support the Commercial Middle-Market (CMM) segment in the broader GBS organization. This is an individual contributor role focused on providing intelligent data insights and supporting various product related initiatives.

Job duties:

• Understand business needs and use data/reporting to provide analytical insights on portfolios, sales leads, product penetration and sales performance

• Collecting and cross-referencing several data points to build strategies that assist in identifying sales, cross-sell opportunities, pricing, and other revenue opportunities

• Partner with cross-functional teams to provide insights that may assist in annual and long-range business plans, thought leadership, presentation at industry conferences etc.

• Contribute to product launches (both internal and external) by partnering with training, commercialization, pricing, and content teams eventually leading to project managing these launches

• Collaborate with cross-functional teams like finance, commercialization, and RSA teams on product related initiatives

• Assist in growing the CMM business by identifying new internal and external partners

• Actively contribute to 3rd party partner development and deal discussions by providing analytical data, building a strong business case, and following up with internal stakeholders for final approval

Experience and Skills:

• Able to work with large and noisy data sets to provide meaningful insights

• Advanced Excel and PowerPoint skills

• Proficiency with data analysis tools like Tableau, Palantir Foundry, Power BI a plus

• Experience working in a fast-paced environment, taking on new challenges and handling ambiguity

• Strong business acumen with the ability to communicate effectively and collaborate across the organization

• The ability to multi-task while maintaining a “can do” attitude; self-motivated

• Bachelor's Degree in Engineering, Math, Statistics, Finance, Computer Science, or similar field

• 3+ years of relevant experience in a similar role

Location:

The role can be based out of any US Fiserv location. It also has the capability of being remote.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

As consumer technology evolves, constituents demand more convenient access to government services. Fiserv helps federal, state, and local agencies deliver the same high levels of service as private industry while ensuring security and controlling costs.

For more than 25 years, we’ve helped governments plan, procure, and manage IT projects that support health care, human services, tax, transportation, labor, education, criminal justice, and public safety. Whether it’s making payment such as benefits and payroll or receiving payment for taxes, licenses and other government services, Fiserv handles all payment processing (https://www.firstdata.com/en_us/insights/credit-card-processing.html) needs with safe, secure and reliable solutions.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

The Merchant Joint Ventures and Acquirer Processing business brings to bear the transformative combination of Fiserv and First Data to deliver extraordinary value to merchant customers. One of the foundational strengths of our company is the size and scope of our acquiring processing capabilities. These products and services are widely used by many channels that serve merchants -- both directly and indirectly. With the proliferation of payment providers in the marketplace, we are at the forefront of growth and innovation. Fiserv has established our Acquirer Processing Capability (APC) as a product line and business. The focus of the APC will be to analyze all areas of our acquirer processing products and services to clearly define costs, volumes, and trends across our direct merchant acquiring channels, merchant Joint Ventures, and acquiring partners. In establishing this product line, our goal is to define strategies for growth, innovation, cost-effectiveness, and greater profitability

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