Covance Sr Proposal Associate in Indianapolis, Indiana

Job Overview

  • Supports or manages all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for opportunities as assigned

  • May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity

  • May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity

  • May (based on business unit and/or team expectation) be responsible for managing some transactional clients

  • May analyzes RFI and/or Request for Proposal (RFP) documents to assist in identifying missing information for budget, proposal and/or RFI response preparation, with support. Supports follow-up with appropriate contact for additional information as required.

  • Identifies and resolves issues around client enquiry requirements and Covance capabilities with support

  • May (based on business unit and/or team expectation) shadow or manage strategic and operational calls related to the opportunity

  • Works across the organization in matrix environmentacross multiple time-zones and locationsto support the process and complete deliverables

  • Prepares standard documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines, with minimal supervision

  • Administratively supports facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.) as needed

  • Is responsible for timely delivery of assigned deliverables

  • Escalates issues/challenges to Manager for advice on resolution

  • Performs timely and accurate data entry into departmental and/or corporate databases/systems as directed

  • May (based on business unit and/or team expectation) support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings

  • Develops appropriate knowledge of the technical and regulatory environments

  • Contributes to assigned process improvement initiatives and supports implementation

  • May (based on business unit and/or team expectation) contribute to assigned client relationship improvement activities and implementation

  • May (based on business unit and/or team expectation) perform quality control activities per the appropriate process/requirements

  • May (based on business unit and/or team expectation) support hosting sales-focused inbound client visits

  • May (based on business unit and/or team expectation) be expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process

  • Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.

Education/Qualifications

Bachelor’s degree required in related field or equivalent work experience

Experience

Minimum Required:

  • 3 years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties

  • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact

  • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)

  • Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is a plus

  • Demonstrated text editing and writing skills (based on business unit and/or team expectations)

  • Demonstrated ability to plan, multi-task and prioritize

  • Demonstrated teamwork, communication (written and verbal), and organizational skills

  • Proven ability to work independently

  • Ability to work to deadlines

  • Strong analytical skills

  • Ability to communicate appropriately and effectively with internal stakeholders, clients and Covance senior management

  • Positive attitude and sense of urgency

  • Possesses an ability and willingness to work across Covance Business Units

  • Ability to work irregular and/or extended hours as needed to meet the client’s proposal deadline

Job Number 2018-25843

Job Category Client Services

Position Type Full-Time

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