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QuEST Global Senior Delivery Assurance Engineer in Lafayette, Indiana



Senior Delivery Assurance Engineer

Job Description:

Essential Job Functions:

This role requires the candidate to evaluate and assure supplier produced Aero-Engine parts are delivered by commitment dates, as well as identify delivery issues and manage sustainable corrective improvement actions. This hybrid position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines.

The candidate will be required to:

  • Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances.

  • Monitor MRP tools, production schedules, shop floor activities, and non-conformances against delivery commitment dates. Estimate / revise delivery dates as needed.

  • Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure.

  • Easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels.

  • Document, summarize, write reports, and disseminate information per Supply Chain requirements.

Secondary Job Functions:

  • Execute projects across multiple services

  • Support project management activities, including hours estimation and capability requirements

  • Develop work instructions to ensure repeatability

  • Work with cross-functional and interdisciplinary teams

  • Drive quality and continuous improvement initiatives

  • Improve / Generate work instructions to help with repeatability of tasks

Specialized Knowledge / Skills

  • Supply Chain Management aspects (all are required):

  • History of customer facing interaction is

  • Familiarity with MRP, production scheduling, delivery estimation, risk analysis, crisis mitigation, and sub-tier supplier involvement

  • Experience with warehousing, shipping and distribution

  • Assessing supplier health / supplier development

  • Procurement aspects:

  • Knowledge of purchasing and quoting processes is desired

  • Evaluating production capacity in a manufacturing environment is required

  • Planning raw material / inventory / tool / buffer stocks is required

  • Knowledge of material packaging and handling is required

  • Manufacturing aspects (all are desired):

  • History (breadth and depth) with manufacturing processes

  • Ability to read/interpret drawings including understanding of GD&T and critical characteristics (KPCs)

  • Involvement with Process Planning and Production Readiness reviews

  • Familiarity with Control Plans and Operating/Work Instructions

  • Exposure to Lean methodologies and tools

  • Quality Assurance aspects:

  • Ability to identify and resolve part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements is required

  • Experience with quality systems and industry standards compliance (including process and material certs) is preferred

  • Knowledge of part qualification requirements (including PPAP/FAI processes) is preferred

  • Familiarity with Six Sigma methodologies, tools, terms is preferred

  • General:

  • Experience working within AS9100, ISO9001 environments is preferred

  • Ability to generate work instructions is preferred

  • Proficiency using MS office suite is required

Education, Training, and Experience

  • AS degree in a Supply Chain or comparable field is required

  • 2-4 years of relevant discipline experience (preferably includes Supply Chain Management, Procurement, Manufacturing, or Quality Engineering) is desired

  • 2+ years supplier / customer interaction is required

  • Aerospace industry experience is preferred

Personal Work Attributes

  • Ability to persuade and influence without authority

  • Strong communication, team work, and organizational skills required

  • Superior supplier / customer interaction skills

  • Ability to work in a fast-paced, learning environment, meeting quick deadlines

  • Self-motivated, disciplined leader, passionate, and organized

  • Excellent verbal and written communication skills

  • Ability to adapt to changing project and organizational requirements

Physical Requirements & Work Environment:

  • Mostly office environments

  • Services Oriented: Must be able to meet multiple commitments for QuEST’s customers

  • Substantial amounts of telephone and computer work.

  • Heavily regulated industries with strict adherence to procedures

  • Flexibility to meet business deadlines by staying late or arriving early when needed

  • Occasional travel required (minimal)

  • Due to the nature of the work, all candidates must be a U.S. Citizen or Permanent Resident.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location: Lafayette, IN

Travel: Minimal

Compensation Type: Hourly

Status: Full-Time

Reports to: Team Leader


QuEST Global is An Equal Opportunity/Affirmative Action Employer.


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Job Type:

Full Time-Regular

Assignment Country:

United States

Assignment State:


Assignment Location:


Experience Level:

Entry Level