comScore System Engineer (AWS & Monitoring) in Pune, Indiana
Job Title : System Engineer (AWS & Monitoring)
Location : Pune, India
About This Role :
The Infrastructure Operations team is hiring a Senior System Engineer Command Center to provide 24x7 support of the Comscore infrastructure. This team will monitor and troubleshoot issues within the IT Infrastructure environment. These environments exist on premise as well as in AWS and are a mixture of physical and virtual. This engineer will also be responsible for working with multiple teams globally to create support and escalation procedures based on the impact to the business.
The Command Center team is responsible for supporting the servers, network and storage devices across all Comscore’s data centers and cloud environments. We collect and process 65 billion records daily which are used to run up to 100,000 jobs daily.
What You’ll Do:
Remote management and monitoring of 24 x 7 Command Center Operations
Ability to work with SOPs
Troubleshoot, prioritize and escalate issues to concerned technical teams
Ability to communicate severity issues
Provide on-call support with excellent communication skills
Help in process improvement and documentation
What You’ll Need:
Bachelor’s Degree in Computer Science or related field
3 to 5 years of infrastructure operations (Command Center) experience
Experience in monitoring & Service management tools like SolarWinds, Service Now, Pager Duty
Experience in Windows Server 2008, 2008 R2, 2012, 2016 & Linux
Experience in AWS Cloud Services (EC2, S3, Cloudformation, Cloudwatch, VPC)
Understanding of ITIL Incident Management, Problem Management
Attention to detail
Ability to follow complex and detailed instructions
Keep learning: The possibility to surround yourself with exceptionally talented individuals, widely regarded as leaders in the digital space
Collaborate with talented people, get trained and challenge yourself every day. There's an endless array of events, classes; and development opportunities to help all employees achieve goals
Be creative: You don’t have to follow the norm to be successful – we encourage you to think outside the box. Our culture is built on encouraging innovative ideas, communication and joint success
Informal Work Atmosphere: We believe in getting the job done in a comfortable, casual environment!
The ability to become a truly global engineer, with exposure to markets across the world. With more than 30 offices around the world, many Comscore teams work together across multiple locations
Private Medical insurance, with the possibility to include your family
25 vacation days
Competitive salary & benefits
At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.
Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, comScore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit comscore.com.
Number of Openings 1
Business Unit Data Analytics, Research & Product Operations