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Reid Health Systems Analyst I in Richmond, Indiana

The ADT/Cadence/Grand Central Analyst is responsible for the scheduling and registration applications. The Systems Analyst I is also responsible for design, analysis, testing, installation and support activities for Epic related information system solutions as required that are developed or acquired as part of the overall hospital network of integrated computer systems. Incumbent must be able to provide assistance and consultation to enterprise departments, with system application issues, and serve as technical coordinator between departments and any outside vendors. In-depth knowledge of Epic software is obtained by attending Epic training with completion of application certification projects and tests. Training may be onsite at Verona, Wisconsin or virtually from the office.

  • Completes assigned Epic certifications, training, projects, and testing.

  • Works closely with our Epic Certified Analysts for assigned applications.

  • Completes Epic related tasks assigned by supervisor.

  • Provides technical subject matter expertise and business process knowledge to project teams analyzing systemic or process issues within assigned areas.

  • Provides input on alternative solutions ensuring project team is fully educated on required effort, technical constraints, and impacts to existing system stability.

  • Assists departments / project teams in defining requirements for new systems.

  • Assists project manager in development of project plans focusing on technical work requirements and effort.

  • Participates in vendor selection process including demonstrations and functional comparison activities.

  • Completes appropriate departmental pre-purchase checklists and documentation.

  • Provides input into contract / statement of work for new systems / functionality in supported areas.

  • Provides input to design team in development of updated process diagrams, screen layouts, and any other elements of the design as defined by the project team.

  • Writes design specifications.

  • Completes system build / development tasks based on design specifications.

  • Completes unit testing of system components validating accuracy of build as defined by specifications.

  • Participates in testing using test scripts to validate business processes.

  • Develops comprehensive test plans that cover organizational business processes affected by implementation.

  • Coordinates cross-functional integrated testing managing schedules, organizing staff, and tracking issues.

  • Participates in development and validation of training material.

  • Participates in training sessions ensuring appropriate knowledge transfer to end users.

  • Participates in go-live events providing support, training, and troubleshooting assistance to deployment team.

  • Participates in coordination of go-live event developing detailed plan and coordinating resources.

  • Provides technical support to system end users functioning as the primary resource for managing and resolving system issues.

  • Maintains software for assigned systems at supportable levels and communicate available updates and enhancements to end users.

  • Monitors incident tickets and provides timely resolution of same.

  • Maintains detailed system documentation reflecting system architecture, security, and other requirements as defined in documentation templates.

  • Leads analysis of current state.

  • Develops alternative solutions and lead teams through analysis.

  • Develops project plans for small to medium implementations / upgrades.

  • Coordinates vendor selection activities.

  • Leads system design teams ensuring all business processes are addressed within specifications.

  • Participates in change management activities for assigned systems.

  • Coordinates optimization activities proactively identifying improvements that allow end users to function more effectively.

  • Coordinates resolution of issues requiring cross-functional teams for resolution.

  • Communicates successfully at all levels of the organization.

  • Functions independently executing assignments with minimal oversight.

  • Participates in implementations having high complexity / organizational visibility.

  • Keeps abreast of current industry developments and trends.

  • Advises supervisor of progress on projects and any major issues.

  • Understands the Quality Assurance and Improvement Plan and participates in department activities as requested.

  • Perform other assignments as specified by supervisor.

Education/Experience Required:

  • Two to three years’ experience with Information Services application development, training, and implementation in a healthcare setting, with experience in Epic systems and processes strongly preferred.

  • Certification in Epic application(s) required within 4 months of hiring.

Education/Experience Preferred: Associates Degree in related field.

Licensure: None

Certifications: None

Qualifications:

  • Has a thorough understanding of Information Services technology and a good working knowledge of recent developments in software systems, programming languages, utility software, report writers and query languages, relational databases, networking, and computer equipment.

  • Good understanding of the Epic system and integration to related systems.

  • Able to gather and document business and information systems requirements for hospital departments and provide the formal analysis and design for recommended solutions.

  • Demonstrate through testing or explanation the skills and knowledge required to serve as a Project Leader for the development and/or installation of new computer systems and software applications.

  • Must be able to work effectively in a team environment and meet project timelines with specific deliverables.

  • Handles a large volume of changes and adjustments for the hospital environment.

  • Is conscientious, accurate, and capable of reacting logically to unusual or stressful situations and exercise good judgment skills.

  • Proficient with the MS Office Professional Family Suite; Outlook, Word, Excel, Visio and Power Point.

Salaried.

Requisition ID: 2020-6543

Street: 1751 Highland Rd.

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